Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Kauany Silva Soares

Malden,MA

Summary

Adept at navigating high-pressure environments, I significantly enhanced customer satisfaction at TGI Fridays through exceptional customer service and multitasking abilities. My expertise in team collaboration and effective time management consistently ensured smooth operations, even during unexpected events, underscoring my ability to exceed employer expectations without compromising service quality.

Overview

1
1
year of professional experience

Work History

Host

TGI Fridays
03.2023 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Senior -

Malden High School
Malden, Boston
06.2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Additional Information

I'm 18 years old, I'm Brazilian and I've lived here for almost 4 years, I'm working to improve my English, I have my work permit and I'm here to do my best, I'm excited for this job. I really want a job opportunity

Languages

Portuguese
Native or Bilingual
English
Professional Working

Timeline

Host

TGI Fridays
03.2023 - 08.2024

Senior -

Malden High School

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Kauany Silva Soares