Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Lead Ramp Service Agent
Envoy Airlines
Dallas, TX
10.2005 - Current
Enforced safety procedures while directing ground personnel in the safe operation of equipment.
Prepared documents related to flight operations such as load sheets, gate passes, manifests.
Provided assistance to disabled passengers requiring special attention or wheelchair service.
Organized the rotation schedule for ramp agents ensuring adequate coverage at all times.
Ensured that all necessary paperwork was completed accurately prior to each flight's departure.
Coordinated the loading and unloading of cargo and baggage on various aircrafts.
Supervised ground staff activities during their shift including breaks and meal times.
Managed a team of ramp agents by providing guidance, feedback, training and support when needed.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Warehouse Worker
UPS Freight
DALLAS, TX
03.2020 - 07.2023
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Used pallet jacks to move items to and from warehouse locations.
Organized warehouse space for efficient storage of products.
Moved large and bulky items manually or with pallet jacks or forklifts.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Staged and sorted multiple types of products for loading.
Operated scanners, computers, and other equipment to track orders.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Tagged and wrote identifying information on containers, boxes and cargo.
Used scanners to track parcel information, condition or receipt.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.