Kave Thuys
Whistler,BC
Summary
I am an energetic hospitality worker seeking to fill a serving role in the village on Whistler. With many years of experience in hospitality, I am eager to contribute to team success through hard work, attention to detail, and excellent customer service skills. I am a confident, capable 25-year-old female with a bubbly personality. I work well with others and am motivated to learn, grow and excel within a fast-paced environment. Recognised consistently for performaNce excellence and contribution to success.
Overview
10
10
years of professional experience
Work History
Server
The Mexican Corner
2023.12 - Current
- Greeted guests with vibrancy and authenticity, while providing them with a thorough run down of the food and drinks menu and any answers to questions they may have.
- Processed food and drinks orders accurately, catering to a variety of specialised requests.
- Developed a strong knowledge of the food and beverage menu to provide to the customers.
- Practised upselling techniques in a genuine and modest manner, while still ensuring to meet specific targets that were expected by my management team.
- Provided an exceptional guest experience by establishing a meaningful rapport with guests.
- Delivered food and drink orders to the customer's table, while explaining the contents of the dish in a professional manner.
- Provided prompt service to customers and managed cash and credit payments.
- Cleared and reset tables in an efficient manner ready for the next round of guests to be seated.
- Maintained a positive attitude in stressful moments throughout service.
- Assisted my co-workers with their sections by delivering food and drinks, refilling water, taking orders etc.
Bartender
The Brewhouse
2022.12 - 2023.03
- Performed opening duties to prepare the bar for service
- Developed a strong knowledge of cocktail recipes to prepare and deliver consistent and high-quality drinks to customers.
- Prepared drink orders including beer, wine, and other mixers to the servers in a timely manner.
- Resolved issues in a succinct and friendly manner.
- Performed closing duties such as cleaning, restocking, and closing the till at the end of the shift.
Primary School English Teacher
NSW Department Of Education
2020.01 - 2022.12
- Educating students based on Ministry of Education curriculum guidelines. Administering homework and assignments to gauge and enhance the students’ levels of understanding.
- Preparing, administering, supervising, and grading examinations, quizzes, and other assignments.
- Educating students on following a school’s moral codes and behaviours. Planning and organizing academic events and activities, both in and outside of school property.
- Keeping the classroom neat, organized, and orderly.
- Create and distribute progress reports to both students and parents.
- Conduct parent-teacher conferences to discuss a student’s progress.
Bistro Server
Saltbar Beachbar And Bistro
2014.07 - 2020.08
- Greet and seat guests on a regular basis.
- Deliver beverages and food to guest tables.
- Assist with cleaning and arranging tables at the beginning and end of shift.
- Assist with accommodations for elderly and disabled guests.
- Inform guests about food ingredients and preparation times.
Education
Bachelor of Education -
Griffith University
01.2021
Skills
- Exceptional customer service
- Quick and efficient food and beverage running
- Knowledge of alcoholic drinks
- Effective up-selling techniques
- Confident social skills
- Necessary problem-solving skills
- Ability to be flexible and multitask
- Impressive organizational skills
- Impeccable customer service skills
References
- Rachel O'Shea, 604 902 8954
- Brady Peden, 604 902 6767
Timeline
Server
The Mexican Corner
2023.12 - Current
Bartender
The Brewhouse
2022.12 - 2023.03
Primary School English Teacher
NSW Department Of Education
2020.01 - 2022.12
Bistro Server
Saltbar Beachbar And Bistro
2014.07 - 2020.08
Bachelor of Education -
Griffith University
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