KAVON CARTER
Miami Gardens,FL
Summary
I have a solid foundation in customer service and conflict resolution, honed over two years at Domino's. Skilled in teamwork, critical thinking, and organizational tasks, adept at maintaining order and safety with a keen attention to detail. Poised to transfer robust leadership and problem-solving skills to this facility setting, ensuring effective management and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CSR
Dominos
2022.01 - Current
- Perform customer service duties and pizza making duties
- Responsible for providing quality customer service.
CUSTOMER SERVICE REPRESENTATIVE
Dominos
2021.01 - Current
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
- Demonstrated excellent communication skills.
TEACHER/MENTOR
Miami youth gardens
2023.06 - 2023.08
- Engaged students in critical thinking skills through inquiry-based activities
- Planned extracurricular activities and assessed student learning styles.
Education
AA - Criminal Justice
Broward Colleges
Pembroke Pines, FLHIGHSCHOOL DIPLOMA -
Miami central senior high school
Miami01.2006
FDLE -
FDLE
Miami Gardens01.2006
Skills
- Conflict resolution
- Teamwork
- Critical thinking
- Organizational skills
- Customer service
- Dependent
- Leadership
- Problem-solving
- Attention to detail
- Administrative experience
Certification
C 636504053860
Volunteer Experience
TEACHER/MENTOR, Miami youth gardens, Miami Gardens, FL, 06/2023, 08/2023, Engaged students in critical thinking skills through inquiry based activities that encouraged creative problem solving., Planned extracurricular activities such as after school clubs or special projects that provided enrichment opportunities for students., Assessed student learning styles in order to differentiate instruction and meet the needs of diverse learners., Created and maintained clean, safe and organized learning environment., Implemented differentiated instruction methods that catered to different learning styles within the same classroom setting., Created flexible academic programs and classroom environments, promoting learning and personal growth., Taught lessons to educate students, following standard professional practices., Organized and used variety of teaching techniques, maximizing individual and group learning., Encouraged student participation and challenged students to think critically., Coached students in areas such as study habits, test taking strategies and organizational skills.
Community Service
CUSTOMER SERVICE REPRESENTATIVE, Dominos, Miami Gardens, FL, 01/2021, Present, Utilized problem-solving techniques to identify solutions for complex customer inquiries., Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues., Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers., Assisted with training and mentoring new team members., Built sustainable relationships and trust with customer accounts using open and interactive communication., Handled customer complaints and inquiries in a courteous and efficient manner., Assisted customers with product selection by providing detailed information about available products and services., Worked with coworkers to complete tasks.
References
References available upon request
Timeline
TEACHER/MENTOR
Miami youth gardens
2023.06 - 2023.08
CSR
Dominos
2022.01 - Current
CUSTOMER SERVICE REPRESENTATIVE
Dominos
2021.01 - Current
AA - Criminal Justice
Broward Colleges
HIGHSCHOOL DIPLOMA -
Miami central senior high school
FDLE -
FDLE
C 636504053860
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