Kavya Sampath Menda
New York,NY
Summary
Enthusiastic and dedicated professional seeking a part-time position at Ave India, aiming to blend my background in designer wear and hospitality to enhance customer satisfaction and contribute to the success of your boutique.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Clothing Store
Visakhapatnam, Andhra Pradesh
06.2021 - 02.2022
- Developed business plans and strategies to grow small business.
- Established and managed a custom designer wear business immediately following graduation, emphasizing sustainability and zero-waste principles.
- Designed and tailored clothing exclusively based on individual customer orders to ensure no material wastage.
- Negotiated contracts with vendors, suppliers, and customers.
- Built and maintained strong relationships with clients, resulting in a high rate of repeat business due to personalized service and unique product offerings.
- Developed a deep understanding of market demands and customer expectations through direct interaction and feedback.
- Recognized the need for further professional development in a more established retail setting to enhance business acumen.
Host -
Goa Restaurant
New York, New York
08.2023 - 12.2023
- Managed greeting and seating arrangements for guests, ensuring a welcoming environment and efficient table management.
- Developed strong interpersonal skills by interacting with diverse clientele, addressing their needs and ensuring a high-quality dining experience.
- Handled reservation systems and customer inquiries, improving response times and accuracy of bookings.
- Trained and supported new staff, fostering a collaborative work environment and ensuring adherence to customer service standards.
Education
Master of Science - Management Information Systems
Pace University
New York12-2024
Bachelor of Science - Computer Science
Gitam University
Visakhapatnam06-2021
Skills
- Customer Service Excellence: Proven ability to engage positively with customers, personalize interactions, and resolve inquiries effectively in both retail and hospitality settings
- Strong verbal and written communication skills, capable of conveying information clearly and persuasively to diverse audiences
- Adept at managing multiple tasks and maintaining high standards in fast-paced environments
- Experience in mentoring and guiding new team members to achieve performance goals
- Quickly adapt to new roles and environments, demonstrating flexibility in handling various customer needs and business operations
Timeline
Host -
Goa Restaurant
08.2023 - 12.2023
Small Business Owner
Clothing Store
06.2021 - 02.2022
Master of Science - Management Information Systems
Pace University
Bachelor of Science - Computer Science
Gitam University
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