Motivated Service Worker with good social skills, communication abilities, and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Management Trainee
PCMR Infrastructure Pvt. Ltd
05.2022 - 04.2023
Gained knowledge of company policies, protocols, and processes
Updated Staff duties and provided cover for emergencies and short-term absences.
Communicated with vendors regarding back order availability, future inventory, and special orders
Sat in on disciplinary hearings to learn about conflict resolution in the workplace
Handled day-to-day customer or client questions via telephone or email.
Analyzed customer feedback to identify areas for improvement.
VOLUNTEER Experience
College Society Clubs
09.2017 - 02.2019
Volunteered in Swachh Bharat Programme(Clean & Green India) initiative by NSS (National Service
Scheme)
Assisted in Teaching primary education for children of age 5-10
Conducted various workshops regarding Social Issues and Awareness Campaigns
Collected sample data and organized the contents for research analysis.
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.