Kawanda Richardson
Cedartown,GA
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
2027
2027
years of professional experience
Work History
Digital Shopper
Walmart
Cedartown, GA
2023 - Current
- Assisted customers in navigating digital shopping platforms, enhancing overall user experience.
- Managed online product listings, ensuring accuracy and timely updates for promotions.
- Resolved customer inquiries related to online orders, improving satisfaction rates through effective communication.
- Collaborated with team members to streamline order fulfillment processes, reducing delays and enhancing efficiency.
Assistant Manager
Shell Gas Station
Mobile, AL
2001 - 2011
- Assisted customers in navigating digital shopping platforms, enhancing overall user experience.
- Managed online product listings, ensuring accuracy and timely updates for promotions.
- Resolved customer inquiries related to online orders, improving satisfaction rates through effective communication.
- Collaborated with team members to streamline order fulfillment processes, reducing delays and enhancing efficiency.
Reservation Manager
Uhaul Moving And Storage
Atlanta, GA
2022 - 2024
- Managed customer reservations through online and phone systems, ensuring prompt and accurate bookings.
- Trained staff on reservation protocols and software usage to enhance operational efficiency.
- Coordinated with team members to resolve customer inquiries and service issues effectively.
- Monitored inventory levels of rental equipment, facilitating timely updates for customers.
Assistant Manager
Lids Locker Room
Mobile, AL
2021 - 2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in managing daily operations, ensuring smooth workflow and customer satisfaction.
- Executed inventory management processes, maintaining optimal stock levels and minimizing discrepancies.
Cashier
Lowe's
Mobile, AL
2011 - 2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer by performing regular audits.
- Assisted customers in locating products and answering inquiries.
- Collaborated with team members to ensure smooth store operations.
Education
High School Diploma -
Vigor High School
Prichard, Al 05-2001
Skills
Order fulfillment
E-commerce strategy
Promotional planning
Shipping logistics
Online merchandising
Customer service
Prioritizing orders
Heavy lifting
Online order processing
Timeline
Digital Shopper
Walmart
2023 - Current
Reservation Manager
Uhaul Moving And Storage
2022 - 2024
Assistant Manager
Shell Gas Station
2001 - 2011
Assistant Manager
Lids Locker Room
2021 - 2022
Cashier
Lowe's
2011 - 2021
High School Diploma -
Vigor High School