Kawanda Sears
Clipboard Medical Staffing Agency / ShiftKey Medical Staffing Agency
North East,MD
1
Certification
22
years of professional experience
Customer-focused professional with 20+ years of public service experience in law enforcement, healthcare, and patient care. Proven ability to remain calm under pressure, resolve conflicts, ensure safety, and deliver exceptional service to people from diverse backgrounds. Experienced in emergency response, communication, teamwork, and assisting individuals with compassion. Seeking to leverage these strengths as a Flight Attendant dedicated to passenger safety and an outstanding onboard experience.
Work History
CNA/GNA
6 Months- Delivered compassionate care to residents, enhancing their comfort and well-being under nurse supervision.
- Facilitated activities of daily living (ADLs), promoting residents' independence and quality of life.
- Provide compassionate care to residents under nurse supervision.
- Provided empathetic support to patients and families, fostering a safe and reassuring environment.
Police Officer • Detective • Police Liaison Officer
21 Years 4 Months- Ensured public safety and well-being during high-pressure situations through decisive action.
- Responded calmly to emergencies and resolved conflicts professionally.
- Communicated effectively with diverse populations.
- Prepared detailed reports and coordinated emergency responses to enhance operational effectiveness.
- Demonstrated professionalism and integrity while delivering exceptional customer service in community interactions.
Operations Manager, Housekeeping
1 Year- Led team of 15+ employees to ensure efficient operations.
- Addressed customer concerns, enhancing service satisfaction.
- Coordinated schedules, inventory management, and staff training to optimize workflow.
Patient Transporter
1 Year- Transported patients throughout hospital, ensuring safety and timely arrival at destinations.
- Delivered courteous, compassionate service to enhance patient experience and comfort.
- Assisted patients with mobility, promoting comfort and safety during transport.
Education
Certified Clinical Medical Assistant (CCMA)
Certified Nursing Assistant (CNA)
CPR & AED Certification
Associate of Science - Human Services
No Degree - Law
Skills
Exceptional customer service and passenger care
Emergency response and crisis management
Safety and security awareness
Conflict resolution and de-escalation
Excellent verbal communication
Team collaboration
Cultural sensitivity
CPR & AED Certified
Problem solving and adaptability
Attention to detail
Certification
- Certified Clinical Medical Assistant (CCMA), NHA (2025)
- Certified Nursing Assistant (CNA), Cecil College (2025)
- CPR & AED Certification, American Heart Association
Timeline
CNA/GNA
Clipboard Medical Staffing Agency / ShiftKey Medical Staffing Agency
02.2026 - CurrentRead More
Operations Manager, Housekeeping
Jennersville Hospital
01.2021 - 01.2022Read More
Patient Transporter
Fox Chase Cancer Center
01.2020 - 01.2021Read More
Police Officer • Detective • Police Liaison Officer
Baltimore County Police Department / Baltimore City Police Department
01.2005 - 05.2026Read More
American Heart Association
CPR & AED Certification
Read More
Cecil College
Certified Nursing Assistant (CNA)
Read More
NHA
Certified Clinical Medical Assistant (CCMA)
Read More
Southern New Hampshire University
Associate of Science from Human Services
Read More
Baltimore City Community College
No Degree from Law
Read More