Kawena Jennings
Kaneohe,HI
Summary
Dedicated healthcare professional with extensive experience in managing resident care, consistently enhancing care delivery and resident satisfaction through effective team collaboration and strategic planning. Demonstrates adaptability and reliability, complemented by strong organizational and interpersonal skills that foster a positive environment for staff and residents. Committed to continuous improvement in healthcare practices, ensuring high standards of care while promoting a culture of teamwork and excellence. Proven track record of driving initiatives that elevate the quality of resident experiences and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Resident Care Manager
Kina'Ole Estates
Kaneohe, HI
12.2015 - Current
- Improved resident satisfaction through timely resolution of concerns and fostering clear communication channels among staff and families.
- Reviewed and assessed care plans and documentation through systematic audits to maintain compliance with regulations.
- Analyzed resident information to assess needs, formulate goals, and develop customized care strategies.
- Analyzed and improved operational processes to maximize team efficiency and productivity.
- Directed management of case loads to address urgent needs while upholding rigorous documentation protocols.
- Coordinated responses to emergencies while providing assistance to safeguard client safety and wellbeing.
- Delivered strategic support and mentorship to staff, enhancing their ability to meet performance goals.
Patient Care Tech II
Castle Medical Center
Kailua, HI
01.2017 - 03.2021
- Examines heartbeat patterns on 3 lead electrocardiograph monitors
- Monitored vital signs, documenting changes in patient condition to ensure timely interventions.
- Ensure that Telemetry monitors are functioning properly
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and documentation, enhancing care delivery efficiency.
Education
Master of Social Work -
University of Hawaii At Manoa
05-2023
Bachelor of Science - Psychology
University of Hawaii At West Oahu
08-2019
Skills
- Care planning
- Staff leadership
- Analytical thinking
- Emotional Intelligence
- Interpersonal Skills
- Time Management
- Problem Solving
- Active Listening
- Computer and Technical Literacy
Certification
- License Social Worker April 2026
- Basic Life Support (BLS): February 2025
- Adult Residential Care Home (ARCH) Obtained: July 2015
- Monitor Technician Certification Obtained: December 2019
Timeline
Patient Care Tech II
Castle Medical Center
01.2017 - 03.2021
Resident Care Manager
Kina'Ole Estates
12.2015 - Current
Bachelor of Science - Psychology
University of Hawaii At West Oahu
Master of Social Work -
University of Hawaii At Manoa
Internship
- Child Welfare Services (OSSU2/#01) August 2021-May 2022
- Child Welfare Services (OSSU1/#43) August 2022-May 2023