Hi, I’m
Kaxandra V Tapia
Hoffman Estates,IL
Summary
Dedicated healthcare professional with a strong background in patient care, administrative support and costumer service. Skilled in scheduling, record management and front office operations as a Clinical Receptionist, and adept at providing compassionate, individualized care as a Senior Caregiver. Known for effective communication, organizational skills and a commitment to patient satisfaction and confidentiality .
Overview
4
years of professional experience
Work History
Nelson Building Group
Sales Representative
05.2021 - Current
Job overview
- Expanded customer base through cold calling, networking, and relationship building.
- Negotiated prices, terms of sales and service agreements.
- Contributed to team objectives in fast-paced environment.
- B2C sales.
Midwest Dermatology Clinic
Clinical Receptionist
04.2023 - 05.2024
Job overview
- Improved office efficiency by effectively handling high call volumes and directing inquiries to appropriate personnel.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Healthcare Plus Caregivers
Senior Caregiver
03.2023 - 07.2023
Job overview
- Assisted with daily living activities, running errands, and household chores.
- Offered companionship and kindness to elderly patients.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
- Maintained clean, safe, and well-organized patient environment.
Education
William Rainey Harper College, Palatine, IL
Associate of Arts from Liberal Arts
05-2026
Amanda Labarca , Santiago, Chile
High School Diploma
11-2019
Skills
- Customer relationship building
- Patient confidentiality
- Interpersonal communication skills
- Appointment management
- Negotiation tactics
- Medical terminology
- Front desk operations
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Clinical Receptionist
Midwest Dermatology Clinic
04.2023 - 05.2024
Senior Caregiver
Healthcare Plus Caregivers
03.2023 - 07.2023
Sales Representative
Nelson Building Group
05.2021 - Current
William Rainey Harper College
Associate of Arts from Liberal Arts
Amanda Labarca
High School Diploma
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