Kay Ferguson
Somerville,Tennessee
Summary
Versatile and detail-oriented professional with experience at Springs of Lady Lake ALF, excelling in roles requiring exceptional organization and time management skills. Proven track record in enhancing patient satisfaction through meticulous medication management and fostering welcoming environments. Adept at balancing multiple priorities with a typing speed that streamlines data entry and administrative tasks.
Overview
3
3
years of professional experience
Work History
Receptionist
Springs of Lady Lake ALF
10.2023 - Current
- Greeting visitors: Receptionists are usually the first person guests see when they arrive. They make people feel welcome and help them navigate the building.
- Answering phones: Receptionists answer phone calls and may be able to recognize callers by voice.
- Scheduling appointments: Receptionists may schedule appointments for clients or patients.
- Managing mail: Receptionists may sort mail and deliver messages.
- Making copies: Receptionists may make copies for visitors.
Medication Technician
Springs of Lady Lake ALF
08.2021 - 08.2023
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
Education
Business Administration - Business Administration/healthcare
Strayer University
Orlando, FLTrezevant High
Memphis, TN07.2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Scheduling appointments
- Greeting and seating clients
- Typing speed
- Basic accounting
Timeline
Receptionist
Springs of Lady Lake ALF
10.2023 - Current
Medication Technician
Springs of Lady Lake ALF
08.2021 - 08.2023
Business Administration - Business Administration/healthcare
Strayer University
Trezevant High
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