Kay MURRAY
Choudrant,LA
Summary
Proven sales professional with a track record of enhancing customer satisfaction and boosting sales, notably at Benoit Ford North. Specializes in customer needs assessment and contract preparation, leveraging skills in business development and upselling to exceed sales targets. Expert in inventory control and order processing, consistently achieving results through effective product sales strategies.
Overview
10
10
years of professional experience
Work History
Sales Associate
Benoit Ford North
06.2024 - Current
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Furniture Sales Associate
Burney's Furniture
03.2022 - 04.2024
- Communicated with clients to find and design layout best suited for client needs and location.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Displayed past designs and purchases to new clients to assist with creative process.
- Updated customers on scheduled deliveries of furniture to homes.
- Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
- Maintained detailed files on past transactions and designs for budget and future reference.
Furniture Sales Associate
Northside Furniture
01.2015 - 03.2023
- Communicated with clients to find and design layout best suited for client needs and location.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Displayed past designs and purchases to new clients to assist with creative process.
- Updated customers on scheduled deliveries of furniture to homes.
- Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
- Maintained detailed files on past transactions and designs for budget and future reference.
Automotive Service Advisor
Vaughn Toyota
08.2019 - 02.2023
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
Education
High School Diploma -
West Monroe High School
West Monroe05.1985
Skills
- Contract Preparation
- Inventory Control
- Business Development
- Upselling
- Customer Needs Assessment
- Sales expertise
- Product Sales
- Order Processing
Timeline
Sales Associate
Benoit Ford North
06.2024 - Current
Furniture Sales Associate
Burney's Furniture
03.2022 - 04.2024
Automotive Service Advisor
Vaughn Toyota
08.2019 - 02.2023
Furniture Sales Associate
Northside Furniture
01.2015 - 03.2023
High School Diploma -
West Monroe High School
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