Kaya Craig
Valdosta
Summary
Dynamic and results-driven young professional with a proven ability to deliver exceptional service, elevate team performance, and exceed goals in fast-paced environments. Recognized for outstanding communication, adaptability, and problem-solving skills that foster trust, elevate client relationships, and enhance overall customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Crunch Fitness
11.2024 - Current
- Greet and assist members while maintaining a positive, professional atmosphere.
- Manage member accounts, billing, and service inquiries with accuracy and discretion.
- Conduct facility tours and effectively promote memberships and personal training programs.
- Support team operations, handle closing duties, and maintain facility organization.
- Provide quick and efficient solutions to member concerns to ensure member satisfaction.
Server
Hooters
06.2024 - 09.2024
- Delivered exceptional service in a high-volume environment while maintaining professionalism.
- Processed orders through POS systems and ensured accurate billing and cash handling.
- Upsold menu items to increase daily revenue and enhance guest experiences.
- Resolved customer issues promptly and effectively to maintain customer satisfaction.
Legal Assistant
MLG Law
05.2023 - 10.2023
- Managed confidential client files, billing, and scheduling with discretion and accuracy.
- Conducted legal research, drafted correspondence, and prepared case summaries.
- Supported attorneys by coordinating trial preparations and administrative documentation.
Nanny
Private Family
11.2022 - 01.2023
- Provided attentive care for two children (ages 6 months–7 years) in a nurturing, safe environment.
- Supported emotional and developmental growth through structured daily and nightly routines.
- Maintained open communication with parents to align on needs, progress, and daily care.
Education
Diploma - Business Administration
Saint Catherine Academy
05.2020
Skills
- Customer Service
- Time Management & Multitasking
- Scheduling & Administrative Support
- POS Systems & Payment Processing
- Sales & Upselling Techniques
- Child Care & Family Support
- Time management
- Problem-solving skills
- Office administration
Certification
ServSafe Alcohol & Food Handling Certified
English GED
Languages
English (Native)
Timeline
Front Desk Associate
Crunch Fitness
11.2024 - Current
Server
Hooters
06.2024 - 09.2024
Legal Assistant
MLG Law
05.2023 - 10.2023
Nanny
Private Family
11.2022 - 01.2023
Diploma - Business Administration
Saint Catherine Academy
Similar Profiles
Ronaldo CelleRonaldo Celle
Brand Ambassador at Fitness Ventures LLC / Crunch FitnessBrand Ambassador at Fitness Ventures LLC / Crunch Fitness
Robert Mchenry IVRobert Mchenry IV
Certified Personal Trainer/Master Fitness Trainer at L.A. Fitness/ Golds Gym/ Crunch FitnessCertified Personal Trainer/Master Fitness Trainer at L.A. Fitness/ Golds Gym/ Crunch Fitness
Joshua GrullónJoshua Grullón
Assistant General Manager at Crunch Fitness (CR Fitness)Assistant General Manager at Crunch Fitness (CR Fitness)
Wayne NoonWayne Noon
Master Personal Trainer / PT Manager at CR Fitness (Crunch Fitness)Master Personal Trainer / PT Manager at CR Fitness (Crunch Fitness)
Javan SmithJavan Smith
Resident Assistant at VSU Housing & Residence LifeResident Assistant at VSU Housing & Residence Life