Kaya Cuadra Sweeney
Goleta,CA
Summary
I am a hardworking college student majoring in communication and feminist studies at the University of California Santa Barbara. I bring a motivated attitude to the work environment and a quick learner; I love to work with others and work very efficiently. I have many powerful skills; I am adept in multiple social media platforms and office technology programs and commit to utilizing my skills to create a more efficient workplace. Ability to maintain excellent communication and relationships with clients, identify customers' needs, and deliver effective solutions to all problems.
Overview
14
14
years of professional experience
Work History
Beauty Expert/ Sales Associate
Bluemercury Inc.
Santa Barbara, CA
09.2022 - 02.2024
- Provided beauty consultations and recommended appropriate products to customers.
- Assisted in the development of new product lines, including researching customer preferences and trends.
- Organized promotional events such as creating my own called Catered to You which was in five different Bluemercury stores across California
- Maintained a high level of knowledge about current industry trends, services, and products.
- Cultivated relationships with suppliers for purchasing cosmetics and related items at competitive prices.
- Created custom packages of services tailored to each client's individual needs.
- Inspected equipment daily to ensure it is properly maintained and functioning properly.
- Resolved customer complaints regarding service or product issues in a timely manner.
- Provided feedback to management concerning customer satisfaction levels with existing services and products.
- Analyzed sales data for insights into market trends and customer preferences.
Kids Club/Spa Attendant
Claremont Club and Spa
Berkeley, CA
02.2020 - 07.2022
- Greeted customers, answered questions and provided information about services.
- Assisted with booking appointments and processing payments for services.
- Responded to guest inquiries regarding spa services and products.
- Assisted massage therapists with setting up treatment rooms before each appointment.
- Demonstrated knowledge of all available services offered by the spa facility.
- Provided quality customer service to children and parents.
- Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
- Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
- Provided guidance and support to campers in a safe, encouraging environment.
- Assisted with the planning and execution of daily activities for campers.
- Supervised groups of children during recreational activities.
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
Personal Nanny
Jenkins Family Daycare
Alameda, CA
01.2017 - 10.2019
- Organized outings to parks, museums and other educational places.
- Accompanied children on trips to the library, doctor's appointments and extracurricular activities.
- Developed a positive relationship with parents while providing quality childcare services.
- Maintained a safe environment for the children at all times by following safety rules and regulations.
- Planned age-appropriate activities including music classes, sports and outdoor play time.
- Helped with tidying up after meals, snacks or playtime activities.
- Took responsibility for laundry duties such as washing clothes, folding items and putting away clean clothing items.
- Responded promptly to any medical needs that arose throughout the day such as administering medication or first aid if required.
- Engaged in meaningful conversations with children to help them develop their language skills.
- Read stories aloud to promote literacy development in young readers.
- Provided emotional support during challenging moments such as separation anxiety or tantrums.
- Displayed patience while dealing with difficult behaviors from children.
- Ensured that bedtimes were followed according to family routines.
- Played an active role in developing strong bonds between siblings.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Babysitter
Nicki Epps
Oakland, California
01.2010 - 08.2013
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Administering medication when needed according to parent instructions.
- Establishing trust through consistent communication with both parents and kids.
Education
Bachelor of Science - Communication Studies
University of California, Santa Barbara
Santa Barbara, CA12-2024
Skills
- Client Relationship Building
- Product Promotion
- Product Merchandising
- Customer Support
- Marketing
- Relationship Building And Management
- Sensitive Material Handling
- Scheduling
- Excellent Communication
- Quick Learner
- Quick problem solver
- Empathetic and patient
- Decision-Making
- Analytical Thinking
- Collaboration
ChairPersons of The Caribbean Student Association
- Head of public relations and marketing
- Lead and organized a Multicultural Fair with all clubs on campus
- Raised awareness of the earthquakes in Haiti
- Lead and Coordinated a field day
- Organized a mental health day every two weeks on Tuesday
- Worked with Santa Barbara nonprofit Healing Justice to provide counseling and peer mentoring
Timeline
Beauty Expert/ Sales Associate
Bluemercury Inc.
09.2022 - 02.2024
Kids Club/Spa Attendant
Claremont Club and Spa
02.2020 - 07.2022
Personal Nanny
Jenkins Family Daycare
01.2017 - 10.2019
Babysitter
Nicki Epps
01.2010 - 08.2013
Bachelor of Science - Communication Studies
University of California, Santa Barbara
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