Kaya Nielsen
Spokane Valley
Summary
Reliable, organized, and hardworking individual with experience in customer service, food service, and childcare. Known for maintaining clean, organized spaces, working efficiently, and paying close attention to detail. Dependable, quick to learn, and committed to providing high-quality work while maintaining a positive attitude.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Server
Tokyo Sushi & Asian Cuisine
Spokane, WA
09.2025 - Current
- Maintained clean and organized dining areas throughout shifts.
- Provided excellent customer service in a fast-paced environment.
- Worked efficiently as part of a team to keep service running smoothly.
- Followed food safety and sanitation standards.
- Assisted with opening and closing cleaning duties.
- Adapted quickly to changing situations, maintaining a positive attitude under pressure.
- Trained new staff on restaurant protocols and customer service standards.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Server & Host
Shiki Sushi & Hibachi
Coeur D'Alene, ID
03.2023 - Current
- Greeted customers warmly and managed reservations to ensure smooth dining experiences.
- Organized seating and maintained a welcoming environment.
- Packed takeout orders accurately.
- Maintained cleanliness and organization of front-of-house during busy shifts to enhance customer satisfaction.
- Monitored dining area for guest needs, addressing concerns proactively.
- Assisted in training new hosts, fostering teamwork and service standards.
- Developed seating strategies during peak hours to minimize wait times.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Babysitter
Friends & Family
Coeur D'Alene, ID & Spokane, WA
2019 - Current
- Developed engaging playtime activities to promote physical and cognitive development.
- Provided attentive care to children, ensuring safety and well-being during activities.
- Managed bedtime routines, fostering a calming environment for sleep.
- Communicated effectively with parents regarding children's needs and daily activities.
- Maintained clean and organized living spaces.
- Prepared meals and cleaned up afterward.
- Ensured a safe, clean, and comfortable environment for children.
- Communicated positively with children and guardians.
Education
Degree in Progress -
North Idaho College
Coeur D'alene, ID06.2025
High School Diploma -
Coeur D' Alene Highschool
Coeur D'Alene, ID06.2025
Degree in Progress -
University of Idaho
Moscow, ID06.2024
Skills
- Food Service
- Customer Service
- Cash Handling
- Teamwork
- Strong Communication
- Food Safety
- Adaptability
- Problem Solving
- Organization
- Leadership
- Point of Sale Systems
Certification
- Food Handler Card
- Alcohol Server Certification
- Valid Washington Driver's License
- Microsoft Word Certification
Timeline
Server
Tokyo Sushi & Asian Cuisine
09.2025 - Current
Server & Host
Shiki Sushi & Hibachi
03.2023 - Current
Babysitter
Friends & Family
2019 - Current
Degree in Progress -
North Idaho College
High School Diploma -
Coeur D' Alene Highschool
Degree in Progress -
University of Idaho