Kaya Rossman
Atlanta,GA
Summary
Dynamic and organized professional with experience as a Shift Leader at Nothing Bundt Cakes, excelling in customer service and multitasking. Proven ability to enhance team performance and resolve issues efficiently, ensuring a positive experience for customers. Adaptable and skilled in inventory management, fostering teamwork in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Shift Leader
Nothing Bundt Cakes
Atlanta , Georgia
05.2024 - Current
- Monitored employee performance to ensure compliance with company policies and procedures.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Assisted customers who had any problems or complaints and ensured any issues were resolved in an efficient manner.
- Provided support across the store as needed, including assisting at the register, creating decorations, and frosting and decorating cakes.
Stock Clerk
Party City
Atlanta, GA
06.2020 - 07.2021
- Organized inventory items using a systematic approach to ensure efficient stocking and retrieval processes.
- Collaborated with team members to receive and inspect shipments for accuracy and quality control purposes.
- Assisted customers with locating products and provided excellent customer service by addressing inquiries and resolving issues promptly.
Library Assistant Volunteer
South Fulton Library
Atlanta , GA
02.2019 - 05.2019
- Organized and maintained library materials to ensure efficient retrieval and organization for patrons.
- Provided exceptional customer service by assisting patrons, locating resources, and answering inquiries.
Education
High School Diploma -
Mays High School
Atlanta, GA05-2021
Bachelor of Arts - English
Georgia State University
Atlanta, GASkills
- Multitasking
- Customer Service
- Organization
- Teamwork
- Adaptable
- Works well under pressure
Timeline
Shift Leader
Nothing Bundt Cakes
05.2024 - Current
Stock Clerk
Party City
06.2020 - 07.2021
Library Assistant Volunteer
South Fulton Library
02.2019 - 05.2019
High School Diploma -
Mays High School
Bachelor of Arts - English
Georgia State University
Similar Profiles
Morgan CondrenMorgan Condren
Baker/Froster at Nothing Bundt CakesBaker/Froster at Nothing Bundt Cakes
Laila GarlandLaila Garland
Shift Lead, Guest Service Representative, and Fros at Nothing Bundt CakesShift Lead, Guest Service Representative, and Fros at Nothing Bundt Cakes
Maya BryantMaya Bryant
Joy Creator at Nothing Bundt CakesJoy Creator at Nothing Bundt Cakes
Marissa KanoyaMarissa Kanoya
Guest Service Representative at Nothing Bundt CakesGuest Service Representative at Nothing Bundt Cakes
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc