Kaya-Taylour Pelen
Honolulu
Summary
Dynamic and results-driven professional with a proven track record at Four Seasons, excelling in effective communication and time management. Adept at enhancing guest experiences and streamlining operations, I thrive in fast-paced environments, showcasing adaptability and teamwork to achieve exceptional service outcomes.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Hunt Companies Llc-military Housing
Honolulu
03.2023 - Current
- Demonstrated expertise in floor plans and lease terms to assist residents effectively.
- Utilized MS Office, MS Teams, and MS Excel to enhance communication and reporting.
- Collaborated with leasing programs, including Onesite, CRM, and Yardi, for streamlined operations.
- Guided residents through leasing inquiries and conducted property tours to ensure satisfaction.
Server Assistant/Barback
Four Seasons Seattle
Seattle
03.2018 - 03.2023
- Assistant server in greeting and taking orders for tables when necessary, helping give appropriate recommendations for guest when taking orders, cleaning tables when necessary, keeping work station presentable and neat, stocking work stations constantly throughout shift.
Server Assistant
Four Seasons Seattle
Seattle
03.2018 - 03.2023
- Focused on cleaning empty tables and setting them in a timely fashion, keeping work station presentable and neat, stocking work stations constantly throughout shift.
- Assisting server when necessary with tables by greeting and watering them in a timely fashion, or taking orders if absolutely necessary.
Hostess
Four Seasons Ko'olina
Ko'olina
03.2018 - 03.2019
- Managing the front house, controlling pace of the restaurant and seating guest, booking and confirming reservations, quoting the waitlist, working around people and different types of situations daily.
Spa Coordinator
Four Seasons Seattle
Seattle
03.2018 - 09.2018
- Greeting guest, handling the correspondence, escorting guest to treatment areas, promoting spa services, offering recommendations on products and sales, handling appointment bookings.
Hostess/Promoted to Cocktail Waitress in 2017
Monkeypod Kitchen
Ko'olina
03.2016 - 03.2018
- Managing the front house, controlling pace of the restaurant and seating guest, booking and confirming reservations, quoting the waitlist, working around people and different types of situations daily.
Education
Bachelor of Arts - Mass Communication
Ottawa University
Ottawa, Kansas, KS07.2019
Associates Degree - Communications
Allen Community College
Iola, KS05-2016
Skills
- Effective communication skills
- Team collaboration
- Quick learner
- Composed under pressure
- Conversational proficiency
- Time management
- Multitasking ability
- Creative thinking
- Adaptability to change
- Outgoing personality
References
- Kelli Fryxell, Varsity Soccer Coach, Kapolei High School, 91-5007 Kapolei Parkway, Kapolei, HI, 96707, 808.389.6703, kellifryxell@gmail.com
- Paul Jennette, General Manager, Four Seasons Goldfinch Tavern, 99 Union St, Seattle, WA, 98101, 773.220.4378
- Sanaz Nessani, Property Manager, Avenue5-Artix Apartments, 400 Queen Anne Parkway, Seattle, WA, 206.283.3000
Timeline
Leasing Consultant
Hunt Companies Llc-military Housing
03.2023 - Current
Server Assistant/Barback
Four Seasons Seattle
03.2018 - 03.2023
Server Assistant
Four Seasons Seattle
03.2018 - 03.2023
Hostess
Four Seasons Ko'olina
03.2018 - 03.2019
Spa Coordinator
Four Seasons Seattle
03.2018 - 09.2018
Hostess/Promoted to Cocktail Waitress in 2017
Monkeypod Kitchen
03.2016 - 03.2018
Bachelor of Arts - Mass Communication
Ottawa University
Associates Degree - Communications
Allen Community College