Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Kayanat (Kay) Qureshi

Upper Darby,PA

Summary

Dedicated and detail-oriented healthcare professional with hands-on experience in patient care, diagnostic testing, emergency medical services, phlebotomy, and ophthalmic technology. Skilled in obtaining comprehensive patient histories and vital signs, preparing and positioning patients for examinations and diagnostic procedures, performing clinical testing, maintaining accurate electronic medical records, and following patient safety and infection-control protocols. Experienced in assisting physicians, educating patients, and ensuring patients are properly prepared for examinations and procedures. EMT, BLS, NHA-Certified Phlebotomy Technician, and Certified Medical Reimbursement Specialist with an Associate Degree in Medical Coding and Billing. Seeking a Radiologic Technology position where strong clinical skills, patient-centered communication, technical aptitude, and attention to detail can contribute to safe, efficient, and high-quality patient care.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Optometric Technician

Jahnle Eye Care Association
Haverford, Pennsylvania
03.2026 - Current
  • • Performed ophthalmic diagnostic tests, including OCT, visual field testing, visual acuity, intraocular pressure, refraction, and cataract measurements.
  • • Collected patient medical and ocular histories and prepared patients for examinations and procedures.
  • • Prepared patients for doctor visits by reviewing history, confirming medications and concerns, performing preliminary testing, and readying patients for ophthalmologist examination.
  • • Assisted ophthalmologists with procedures while following safety and infection-control protocols.
  • • Maintained accurate electronic medical records and clinical documentation.
  • • Prepared examination rooms and kept equipment and supplies clean, functional, and ready for use.
  • • Educated patients on procedures, medications, and follow-up care.

Emergency Medical Technician

EMSS
Sharon Hill, Pennsylvania
01.2025 - Current
  • Provided rapid, compassionate pre-hospital emergency care in high-pressure environments, ensuring patient safety and comfort during medical crises. Assessed patients' conditions, obtained vital signs, and assisted with emergency interventions in accordance with established protocols.
  • Communicated effectively with patients, families, nurses, and physicians to relay critical information and support continuity of care.
  • Assisted with medical procedures, including wound care, splinting, and oxygen administration.
  • Maintained accurate patient documentation and ensured proper handling of medical records and reports.
  • Prepared and restocked medical equipment and supplies to maintain operational readiness.
  • Demonstrated strong teamwork, situational awareness, and the ability to remain calm under pressure in fast-paced emergency settings.
  • Assisted paramedics with trauma care and scene stabilization at EMSS.

Tech/ Billing

Vistarr Laser & Vision Center
West Chester, PA
03.2023 - 02.2026
  • Process and track claims, resolving any issues that arise
  • Address patient concerns regarding their accounts, insurance inquiries, and billing matters, and assist in understanding their medical bills and insurance coverage.
  • Write off claims that have not been billed within the specified timeframe, under insurance company guidelines, and review accounts receivable for write-offs
  • Verify patient insurance coverage to ensure accurate billing
  • Send regular statements to patients with bill overviews and outstanding balances
  • Transition from the previous system, NextGen, to the new system, NexTech, by rebilling outstanding dues, locating old payments, and issuing patient credits.
  • Record and reconcile insurance payments, follow up on outstanding payments, conduct research, appeal denied claims, and answer incoming insurance calls
  • Manage workers' compensation insurance, ensuring proper claim processing and payment.
  • Conduct routine medical record audits to comply with insurance company requirements
  • Take cataract measurements and prescribe ophthalmic drops.
  • Ensured patient comfort, explained procedures clearly, and addressed any procedure-related questions
  • Performed diagnostic testing procedures, including visual field testing, refractions, cataract measurements, fundus examinations, and OCT.

Secretary

Infectious Diseases Medical Associates
Lansdowne, PA
06.2022 - 01.2024
  • Enter patients' demographics & assess billing diagnostic codes
  • Maintain an organized filing system of paper and electronic documents
  • Organized files, developed spreadsheets, and faxed reports
  • Disperse incoming mail to correct recipients throughout the office
  • Check office supply levels, anticipated needs, and place orders for appropriate stock levels

Office Assistant

Pulmonary Medical Consultants
Lansdowne, PA
06.2022 - 03.2023
  • Arrange patient appointments over the phone.
  • Complete insurance verification, precertification, and preauthorization.
  • Validate patients' medical insurance through insurance websites such as Medicare and Navinet.
  • Interview and interact with patients to gather their medical history, chief complaints, and vital signs.
  • Record patient information in medical records and submit insurance claims.
  • Clean and prepare treatment rooms, replenish supplies, and ensure they are ready for patients.
  • Maintain team productivity by organizing charts, documents, and supplies.
  • Ensure patient confidentiality and security by completing and maintaining the accuracy of medical records

Lankenau Medical Center
Media, PA
12.2019 - 03.2020
  • Worked in a fast-paced Emergency Department, supporting clinical staff while maintaining a calm and compassionate environment for patients and families.
  • Filed and organized laboratory documentation to ensure accurate and timely recordkeeping.
  • Assisted nurses with patient care by regularly checking on patients, addressing comfort needs, and providing blankets, pillows, and water to enhance the overall patient experience.
  • Supported clinical procedures, including assisting with phlebotomy, while adhering to safety and infection control protocols.

Call Center -DCCC
05.2019 - 12.2019
  • Supported college customers with prompt phone assistance for admissions, financial aid, and continuing education questions.
  • Delivered clear information and primary customer support for internal and external customers in afast-paced environment.
  • Kept current on college publications and updates to provide accurate, helpful responses to student and visitor inquiries.
  • Stayed informed on current college publications and updates to ensure accurate, helpful responses to students' and visitors' inquiries.

Education

Emergency Medical Technician -

Delaware County Community College
Media, PA
01-2025

Associate Degree - Medical Coding and Billing

Delaware County Community College
Media, PA
01-2021

Certificate - Phlebotomy Technician

Delaware County Community College
Media, PA
01-2019

Skills

  • Visual field testing
  • Ophthalmic diagnostics
  • EMR charting
  • Attention to detail
  • Critical thinking
  • Verbal communication
  • Time management
  • Problem-solving
  • Friendly, positive attitude
  • Public speaking
  • PPE use
  • Troubleshooting
  • Prehospital care
  • Patient documentation
  • Infection control

Certification

CMRS Certified Medical Billing Specialist, Member of the American Medical Billing Association, NHA-certified Phlebotomy Technician, Certified EMT, BLS Certified

Volunteer

  • Springfield Ambulance Corp, Membership Director
  • Marple Ambulance Corp
  • Pennsylvania Horticultural Society, 2024, 2025, Philadelphia Flower Show 2024 & 2025
  • Chosen 300 Ministries, Philadelphia, serving the homeless and hungry in Philadelphia
  • Philadelphia Animal Welfare Society (Philly PAWS)

Timeline

Optometric Technician

Jahnle Eye Care Association
03.2026 - Current

Emergency Medical Technician

EMSS
01.2025 - Current

Tech/ Billing

Vistarr Laser & Vision Center
03.2023 - 02.2026

Secretary

Infectious Diseases Medical Associates
06.2022 - 01.2024

Office Assistant

Pulmonary Medical Consultants
06.2022 - 03.2023

Lankenau Medical Center
12.2019 - 03.2020

Call Center -DCCC
05.2019 - 12.2019

Emergency Medical Technician -

Delaware County Community College

Associate Degree - Medical Coding and Billing

Delaware County Community College

Certificate - Phlebotomy Technician

Delaware County Community College
Kayanat (Kay) Qureshi