Kaybel Hearrell
Norman,OK
Summary
Dynamic and results-driven professional with extensive experience at Mod Super Fast Pizza Holdings. Proven track record in enhancing customer satisfaction and improving operational efficiency. Skilled in team leadership and money handling, with a strong ability to train and motivate staff while maintaining a safe and organized environment.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Mod Super Fast Pizza Holdings
Norman, OK
11.2024 - 04.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Shift Leader
Subway
Norman, OK
09.2024 - 02.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Norman High School
Norman, OK05.2006
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Team motivation
- Staff training and development
- Staff supervision
- Team building
Timeline
Assistant Manager
Mod Super Fast Pizza Holdings
11.2024 - 04.2025
Shift Leader
Subway
09.2024 - 02.2025
High School Diploma -
Norman High School