Kayce Campbell
Las Vegas,NV
Summary
Exceptionally gifted Gaming Supervisor with over twenty years experience in the gaming industry. Including seven years experience in supervising gaming operations and personnel in an assigned area. Remarkable knowledge public relations/customer service practices. Driven and motivated leader with excellent communication and organizational skills. Possess high integrity and business ethics in all that is performed. Implement plans necessary to accomplish the goal and mission of the company. I am friendly and positive team leader, skilled in recognizing conflicts and problem solving with efficiency for the best interest of the company and the team. I am devoted to customer service and game protection.
Overview
23
23
years of professional experience
Work History
Table Games Floor Supervisor
Caesars Palace Hotel And Casino
04.2023 - Current
- Monitor casino floor, observing customers and employees to ensure compliance with gaming regulations, gaming commission regulations, and casino management practices, policies and procedures.
- Track player activity and developed relationships with players while monitoring customers and employees to ensure no cheating or illegal gaming devices are being used.
- Enforce proper procedures of games, and monitor the games for fills and credits, open and close games.
- Communicated information to the casino manager for proper accounting of games, big guy buy ins; keep track of wins and losses.
- Handled evaluations of dealers quarterly and yearly through an extensive review process.
- Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
Table Games Floor Supervisor
Red Rock Casino Resort & Spa
02.2022 - 04.2023
- Role of supervision and dealing games such as Black Jack, Roulette, Craps, and all carnival games.
- Monitor casino floor, observing customers and employees to ensure compliance with gaming regulations, gaming commission regulations, and casino management practices, policies and procedures.
- Track player activity and developed relationships with players while monitoring customers and employees to ensure no cheating or illegal gaming devices are being used.
- Enforce proper procedures of games, and monitor the games for fills and credits.
- Communicated information to the casino manager for proper accounting of games, and kept track of wins and losses.
Dual Rate Table Games Dealer
Rio Hotel and Casino, Paris Hotel and Casino
12.2001 - 02.2022
- Established regular customers through positive interaction with players by rooting them on, always wishing them luck, thanking them for their tokes, & always inviting them to return.
- Circulated the casino dealing Black Jack, Roulette, Craps
- Adhered to standards and procedures that pertained to each game dealt.
Education
No Degree - Poker
CSN
Las Vegas, United States06.2004
Skills
- Fast Learner
- Customer service-oriented
- Attentive to detail
- Team Player
- Guest services background
- Cash handling processes and procedures
- Supervisory skills
- Upbeat, outgoing and positive
Timeline
Table Games Floor Supervisor
Caesars Palace Hotel And Casino
04.2023 - Current
Table Games Floor Supervisor
Red Rock Casino Resort & Spa
02.2022 - 04.2023
Dual Rate Table Games Dealer
Rio Hotel and Casino, Paris Hotel and Casino
12.2001 - 02.2022
No Degree - Poker
CSN
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