Kaycee Ogle

• Assisted customers with menu and retail product selections
• Maintained cleanliness and organization of the cafe environment to ensure a welcoming atmosphere for patrons.
• Prepared and served beverages precisely, contributing to consistent quality in customer orders.
• Improved efficiency by streamlining order processing and reducing wait times during peak hours.
• Created social media content with consistent content and tone.
• Enhanced online engagement with the creation of compelling content for various platforms.
• Maintained detailed records on up to 25 cats' progress, ensuring continuity of care throughout their time at the cafe.
• Created engaging content showcasing individual cats'' personalities on the cafe's social attracting more potential adopters to visit in person.

• Facilitated intellectual growth through age-appropriate (Ages 6 and 4) educational activities, including reading, writing, and arts and crafts.
• Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
• Transported children to and from soccer and other activities safely.
• Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
• Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
• Maintained safe environment by keeping watchful eye on children.
• Supported young children through development of life skills such as taking turns, resolving conflict, and expressing emotions appropriately.

Delivered outstanding guest service even during high-stress situations, maintaining professionalism while meeting diverse customer needs.

• Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
• Enhanced customer satisfaction by maintaining approximately 75 arcade game stations that are clean and organized.
• Stocked, replenished, and retrieved redemption merchandise, tokens, and tickets and informed management of low inventory.
• Maintained the appearance of the arcade floor and surrounding areas by cleaning surfaces, counters, and equipment.
• Utilized strong conflict resolution skills when mediating disputes between guests over game usage or other related matters.