Kaycie Turk
Onalaska,WI
Summary
Proficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Gundersen Health System
La Crosse, WI
06.2021 - Current
- Streamlined Meds To Go and collaborated with pharmacists to prioritize patient care.
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
- Collaborated with lead pharmacists and technicians to help all staff follow the current workflow.
- Shared knowledge with Epic to help colleagues become more organized.
- Resolved customer complaints promptly, while maintaining professionalism at all times.
- Monitored inventory levels of commonly used drugs and helped make staff aware of how to set up order points to help reduce out-of-stocks.
- Helped manage the downtime process work during prolonged pharmacy service outages, and educated staff on proper workflow.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Presented opportunities in efficiency to pharmacy leadership, and proposed workflow improvements.
Education
Bachelor of Science - Business Management
University of Milwaukee
Milwaukee, WI01-2024
Some College (No Degree) - General Studies
Western Technical College
La Crosse, WI01-2022
Some College (No Degree) - Physical Therapy
Winona State University
Winona, MN01-2021
Skills
- Drug Inventory Management
- Resolved billing discrepancies with insurance companies
- Workflow Optimization
- Staff Development
- Supporting pharmacy operations
- Team Collaboration
- Problem-solving skills
- Ability to work in a fast-paced work environment
- Accountable
Certification
- Certified Pharmacy Technician (CPhT)
Timeline
Pharmacy Technician
Gundersen Health System
06.2021 - Current
Bachelor of Science - Business Management
University of Milwaukee
Some College (No Degree) - General Studies
Western Technical College
Some College (No Degree) - Physical Therapy
Winona State University
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