Kayden Smith
Ocala,FL
Summary
Skilled professional with background in Sales and Food Industry. Experience includes customer service, direct sales, negotiation and conflict resolution. Strengths lie in understanding client needs, problem-solving abilities, and building strong customer relationships. Demonstrated success in increasing customer satisfaction and driving sales growth.
Overview
2026
2026
years of professional experience
Work History
CSR, Sales
Alumni Hall
Gainesville , FL
08.2024 - 06.2025
- Responded promptly to all incoming sales inquiries from potential customers.
- Developed and maintained relationships with existing customers in order to facilitate repeat business opportunities.
- Gathered market intelligence on competitors' activities including pricing structure, promotional campaigns.
- Processed orders accurately and efficiently according to established procedures and timelines.
- Provided customer service and technical support to customers via phone, email, live chat, and social media.
- Adhered strictly to company policies and procedures while handling customer queries and requests.
- Followed up with customers to ensure their satisfaction with products or services they received.
- Answered inbound calls, chats and emails to facilitate customer service.
Team Member
Panera Bread
Gainesville, FL
01.2023 - 08.2024
- Resolved customer issues promptly in a professional manner.
- Collaborated with team members to maximize productivity and efficiency.
- Identified opportunities for process improvements within the department.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
Team Member
Chick-fil-A
Ocala, Florida
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment safely and efficiently during food preparation.
- Collaborated with team members to ensure smooth service during peak hours.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
Education
High School Diploma -
Gainesville Highschool
Gainesville, FL05-2025
Some College (No Degree) -
Santa Fe College
Gainesville, FLSkills
- Money handling
- Shipping and logistics
- Punctuality and reliability
- Team development
- Decision-making
- Task prioritization
Accomplishments
- The Florida Seal of Fine arts
- Gold Seal Bright Futures
Affiliations
Art
Weightlifting
Cross Country
Volunteer work at Daycare
Timeline
CSR, Sales
Alumni Hall
08.2024 - 06.2025
Team Member
Panera Bread
01.2023 - 08.2024
Team Member
Chick-fil-A
High School Diploma -
Gainesville Highschool
Some College (No Degree) -
Santa Fe College