Kaydence Brady
Roy,UT
Summary
Achieved consistent sales growth at Club Pilates Franchise LLC by leveraging exceptional customer service and problem-solving skills. Excelled in high-stress situations, enhancing customer loyalty and fostering team collaboration. Demonstrated proficiency in active listening and positive engagement, significantly improving resolution times and client relationships.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Clearfield City
01.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Senior Sales Associate
Club Pilates Franchise LLC
06.2022 - 06.2024
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Customer Service Representative
West Point City
09.2023 - 01.2024
- Educated customers about billing, payment processing and support policies and procedures.
- Identified and resolved discrepancies and errors in customer accounts.
- Created positive and healthy relationships with new and current residents.
Education
High School Diploma -
Syracuse Highschool
Syracuse, UT05.2023
Skills
Customer Service
Problem-solving abilities
Active Listening
Positive mindset
Outgoing personality and Social Skills
Timeline
Customer Service Representative
Clearfield City
01.2024 - Current
Customer Service Representative
West Point City
09.2023 - 01.2024
Senior Sales Associate
Club Pilates Franchise LLC
06.2022 - 06.2024
High School Diploma -
Syracuse Highschool
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