Kaydence Lambert
Leachville,AR
Summary
Assistant Manager with a track record at Sonic Drive-In, enhancing customer satisfaction and fostering a positive work environment. Skilled in team leadership and problem-solving, successfully drove business growth through strategic planning and exceptional service. I have excelled in staff training and development, as well as ensuring high performance and service quality to customers.
I offer strong interpersonal skills and the keen ability to learn and adapt quickly within a dynamic work environment. I focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. I am ready to use my skills and develop organizational and leadership skills in my shipping and inventory role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sonic Drive In
01.2024 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Carhop
Sonic Drive In
07.2022 - 01.2024
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Increased customer satisfaction by providing prompt and friendly service.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Provided top-notch service while adhering to all health codes and regulations.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
Education
High School Diploma -
Buffalo Island Central High School
Monette, AR05-2023
Skills
- Team leadership
- Decision-making
- Workload management
- Problem-solving
- Customer service
- Time management
- Staff training and development
- Staff supervision
- Goal setting
- Sales reporting
Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
Timeline
Assistant Manager
Sonic Drive In
01.2024 - Current
Carhop
Sonic Drive In
07.2022 - 01.2024
High School Diploma -
Buffalo Island Central High School
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