Summary
Overview
Work History
Education
Skills
Timeline
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Kaydrian Phakosay

Fort Worth,Texas

Summary

Customer Service:

Dynamic customer service professional with a proven track record at Sabaidee Street Eats, excelling in problem-solving and maintaining customer satisfaction. Recognized for resolving complaints with empathy and professionalism, fostering loyalty. Reliable and composed under pressure, I prioritize teamwork and create welcoming environments that enhance the customer experience.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Warehouse Associate/Assembler:

Offering adaptable and detail-focused approach, eager to learn and develop in warehouse setting. Brings understanding of safety protocols and assembly line processes. Ready to use and develop organizational skills and hands-on assembly techniques in desired position role.

Developed solid foundation in warehouse environments, focusing on assembly and teamwork. Enhanced skills in inventory management and process optimization. Seeking to transition into new field, leveraging expertise in maintaining efficiency and quality control.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Sabaidee Street Eats
Fort Worth, TX
02.2022 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Family Owned Business!

Customer Service Cashier

RaceTrac
Fort Worth, TX
06.2023 - 10.2024
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

Boswell Highschool
Fort Worth, TX
05.2022

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Teamwork and collaboration
  • Positive attitude
  • Problem-solving
  • Workplace safety
  • Heavy lifting
  • Training and mentoring
  • Task prioritization

Timeline

Customer Service Cashier

RaceTrac
06.2023 - 10.2024

Customer Service Cashier

Sabaidee Street Eats
02.2022 - Current

Boswell Highschool