Kaye Myles
Chicago,IL
Summary
Driven and compassionate healthcare professional with many years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness. Quick learner and highly adaptable. I recently obtained my CCMA, passing my NHA exam with one of the top scores in my class.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant
University of Chicago Medicine Advent Health
02.2024 - Current
- Interacted and observed patients while assisting them with tasks, procedures, and using de-escalation tactics. Reported changes in patient behavior to nurses or staff.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Built strong and trusting rapport with clients and loved ones.
- Restocked supplies and cleaned equipment between patients.
CCMA Externship
Smith Medical Group
07.2024 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
- Skilled at working independently and collaboratively in a team environment.
Resident Assistant
The Arbor Company
05.2023 - 11.2023
- Assisted residents with meals, clothing, bathing, providing companionship and comfort, assisting with everyday tasks, memory care.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Transported residents to activities and meals.
Mail Handler
USPS
12.2016 - 04.2023
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Maintained high level of confidentiality with mail items in line with regulations.
- Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
Healthcare Associate
West Corporate
09.2014 - 03.2015
- Handled inbound and outbound calls from hospital patients, ensuring prompt and efficient patient assistance while utilizing electronic payment systems.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
Live-in Caregiver
Parker Cromwell Healthcare and Associates
10.2011 - 01.2013
- Worked as a live-in caregiver for a child with special needs from Friday- Sunday.
- Procured proper equipment for clients with limited mobility.
- Performed chores and light housekeeping around client's residence.
- Helped clients perform grooming, bathing and other hygiene tasks.
- Monitored clients' activity levels and helped prevent sedentary behavior.
Live-in Caregiver
Allied Healthcare
06.2011 - 10.2011
- Provided comprehensive live-in caregiving services encompassing bathing, depend changes, medication reminders, cleaning, feeding, and transferring.
- Prepared activities for clients to engage in during free time.
- Drove clients to appointments, errands and special events.
- Helped clients perform grooming, bathing and other hygiene tasks.
- Assisted clients with paying bills, scheduling appointments and making phone calls.
- Encouraged client independence as much as possible to promote mental and physical fortitude.
Patient Tray Preparer
University of Illinois Medical Center
09.2009 - 07.2010
- Followed dietary procedures in accordance with established policies.
- Set up trays and food service carts to deliver food to residents.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Served specific meals to patients with special dietary needs.
Education
CCMA (certification) - Certified Clinical Medical Assistant
Medway Institute
10-2024
High School Diploma -
Carlinville High School
06-2008
Skills
- Basic Life Support (CPR)
- Medical terminology knowledge
- Patient Care
- Excellent Communication
- Organizational Skills
- Relias Training
- EPIC software training
- Active Listening
Certification
- Cardiopulmonary Resuscitation (CPR) Certification – American Red Cross or American Heart Association.
- Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
Timeline
CCMA Externship
Smith Medical Group
07.2024 - 10.2024
Patient Safety Attendant
University of Chicago Medicine Advent Health
02.2024 - Current
Resident Assistant
The Arbor Company
05.2023 - 11.2023
Mail Handler
USPS
12.2016 - 04.2023
Healthcare Associate
West Corporate
09.2014 - 03.2015
Live-in Caregiver
Parker Cromwell Healthcare and Associates
10.2011 - 01.2013
Live-in Caregiver
Allied Healthcare
06.2011 - 10.2011
Patient Tray Preparer
University of Illinois Medical Center
09.2009 - 07.2010
- Cardiopulmonary Resuscitation (CPR) Certification – American Red Cross or American Heart Association.
- Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
CCMA (certification) - Certified Clinical Medical Assistant
Medway Institute
High School Diploma -
Carlinville High School
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