Summary
Overview
Work History
Education
Skills
Timeline
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Kayla ABrams

139 Junior Lane Hessmer,LA

Summary

Dedicated and empathetic professional with experience in direct patient care and medical office management. Committed to ensuring highest level of patient satisfaction by complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Secretary

Avoyelles Glass & Mirror
Marksville , LA
03.2021 - 01.2023
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Assisted with accounts receivable and accounts payable functions.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Correctional Sergeant

Raymond Laborde Correctional Center
Cottonport, LA
03.2018 - 04.2021
  • Ensured compliance with departmental policies, regulations and procedures.
  • Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
  • Conducted random searches for contraband items such as weapons or drugs.
  • Communicated information regarding security, safety and operations through chain of command.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.

Caregiver

L&D Community Care
Marksville, LA
01.2017 - 01.2018
  • Assisted with patient transfers, positioning, and ambulation as needed.
  • Informed nurses of any changes in patient condition or behavior.
  • Assisted patients with personal hygiene needs such as bathing and toileting.
  • Encouraged physical activity for the client, such as stretching exercises or light walking around the room.
  • Reported any observed symptoms to nursing staff immediately.
  • Maintained accurate records of patient activities throughout shift.
  • Attended training to validate or refresh basic professional skills.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.

Caregiver, Special Needs

Avoyelles Society for the Developmentally Disabled
Marksville, LA
10.2015 - 01.2017
  • Assisted in the development of life skills such as communication and mobility.
  • Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
  • Organized leisure activities like games, music or art projects to encourage creative expression among clients.
  • Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
  • Provided companionship by engaging in conversation, playing board games or reading stories together.
  • Adapted existing programs to meet the specific requirements of each individual client.
  • Drove clients to doctors' appointments and social outings.

Education

Dental Assistant Degree - Dental Assisting

Alexandria Dental Assistant School
Alexandria, LA
01-2014

High School Diploma -

Louisian School of Agricultural Sciences
Bunkie, LA
05-2010

Skills

  • Supply Ordering
  • Letter writing
  • Office Administration
  • Database Management
  • Meeting Coordination
  • Appointment Scheduling

Timeline

Secretary

Avoyelles Glass & Mirror
03.2021 - 01.2023

Correctional Sergeant

Raymond Laborde Correctional Center
03.2018 - 04.2021

Caregiver

L&D Community Care
01.2017 - 01.2018

Caregiver, Special Needs

Avoyelles Society for the Developmentally Disabled
10.2015 - 01.2017

Dental Assistant Degree - Dental Assisting

Alexandria Dental Assistant School

High School Diploma -

Louisian School of Agricultural Sciences

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Kayla ABrams