Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kayla Advincula

Richmond,TX

Summary

A highly motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Kroger's Grocery Store
Rosenberg, TX
11.2019 - Current
  • Engaged customers while solving issues and providing solutions with fast and accurate transaction processing
  • Followed company leadership and policies in resolving customer complaints with clarity and positivity
  • Handled cash, checks, and cards with care, organizing transaction records, and monitoring cash register
  • Calculated pricing and collected payments to process transactions
  • Promoted service excellence throughout retail transactions to foster customer loyalty and satisfaction
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Certified and processed payroll, electronic deposits and pay adjustments.

Clinical Assistant

Cammarata, Shisler, & Taylor Pediatric Dentistry
Houston, TX
05.2019 - 01.2023
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Gathered and documented patient medical and dental histories and vital signs.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Provided chair-side assistance during dental procedures, including passing instruments to the hygienist and holding suction devices.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.

Clinical Medical Assistant Extern

Md Kids Pediatrics
Houston, TX
08.2023 - 11.2023
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Obtained vital signs of patients including height, weight, temperature, blood pressure, pulse rate and respiration rate.
  • Assisted in preparing exam rooms for patient visits by stocking supplies and ensuring cleanliness.
  • Performed EKG's on patients according to established protocols.
  • Performed basic laboratory tests such as urinalysis, pregnancy tests, and hemoglobin and hematocrit testing.
  • Performed routine vision and hearing tests.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Administered injections, medications and treatments as directed by the physician.

Education

High School Diploma -

B.F. Terry High School
05.2021

Some College (In progress): Pre - Nursing -

University of Houston

Some College (In Progress): Pre - Nursing -

Houston Community College

Skills

  • Team Collaboration
  • Time Management
  • Procedure Preparations
  • Issue and Complaint Resolution
  • Data Entry
  • Multitasking and Prioritization
  • Vital Signs Monitoring
  • Patient Flow Management
  • Patient-Focused Care

Certification

  • Completion of Medical Assistant Program, 2023
  • Completion of 160 hours externship
  • BLS Certified
  • NHA CCMA Certified #Q6W8Z2L5

References

References available upon request.

Timeline

Clinical Medical Assistant Extern

Md Kids Pediatrics
08.2023 - 11.2023

Customer Service Associate

Kroger's Grocery Store
11.2019 - Current

Clinical Assistant

Cammarata, Shisler, & Taylor Pediatric Dentistry
05.2019 - 01.2023

High School Diploma -

B.F. Terry High School

Some College (In progress): Pre - Nursing -

University of Houston

Some College (In Progress): Pre - Nursing -

Houston Community College

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Kayla Advincula