Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla-an Le

Houston,TX

Summary

Dynamic customer service professional with extensive experience at Target, excelling in customer interaction and problem solving. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Recognized for training new employees and maintaining a welcoming atmosphere, ensuring smooth operations during peak hours. Reliable and detail-oriented, committed to delivering exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Target
Houston, TX
10.2023 - Current
  • Processed customer transactions accurately and efficiently using POS systems.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Maintained organized checkout area to enhance customer experience and streamline operations.
  • Handled cash, credit, and debit transactions following company policies for accuracy.

Cashier

Lowes Home Improvment
Houston, TX
03.2022 - 09.2023
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted customers in locating products and provided product information.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Host

Pluckers Wing Bar
Houston, TX
08.2021 - 12.2022
  • Greeted guests promptly, ensuring positive first impressions and a welcoming atmosphere.
  • Managed seating arrangements efficiently to optimize flow and reduce wait times.
  • Communicated effectively with kitchen and serving staff to coordinate dining experiences.
  • Assisted in training new hosts on customer service standards and operational procedures.

Education

High School Diploma -

J. Frank Dobie High School
Houston, TX

Health Sciences

San Jacinto College
Pasadena, Texas, TX
05.2027

Skills

  • Customer service
  • Cash handling
  • POS system operation
  • Team collaboration
  • Communication skills
  • Training new employees
  • Conflict resolution
  • Attention to detail
  • Time management
  • Problem resolution
  • Patience and composure
  • Reliability and punctuality

Certification

BLS/CPR certification with AHA.

Timeline

Customer Service Cashier

Target
10.2023 - Current

Cashier

Lowes Home Improvment
03.2022 - 09.2023

Host

Pluckers Wing Bar
08.2021 - 12.2022

High School Diploma -

J. Frank Dobie High School

Health Sciences

San Jacinto College