Kayla Atkinson
Yoga Joint
Fort Lauderdale,FL
1
Certification
2
years of professional experience
Enthusiastic professional with a background in customer service and fitness environments. Skilled in effective communication and conflict resolution, dedicated to enhancing client experiences and supporting studio operations.
Work History
Member Experience Associate
1 Year 7 Months- Greet and check in clients, manage class bookings, and provide exceptional customer service in a fast-paced fitness environment.
- Handle phone and email inquiries, resolve client issues, and support studio operations to ensure a smooth and welcoming experience.
- Process retail and membership sales, maintain front desk organization, and assist with studio cleanliness and opening/closing procedures.
- Provided personalized support to members, addressing inquiries and resolving concerns effectively.
- Built strong relationships with members through clear communication, empathy, and active listening skills.
Education
High School Diploma
Bachelor of Science (BS) - Health Sciences
Skills
Customer Service & Client Relations
Motivating & Engaging Participants
Yoga & Strength Training Knowledge
Exceptional communication
Employee Communications
Conflict resolution
Reading Comprehension
Employee communication
Coordinating Files & Documentation
Patience and composure
Certification
- 200-Hour Yoga Teacher Certification – In Progress
- Certified Personal Trainer (CPT) – In Progress
Education and Training
true,other,other
Timeline
Member Experience Associate
Yoga Joint
12.2024 - CurrentRead More
Calvary Christian Academy
High School Diploma
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Florida Atlantic University
Bachelor of Science (BS) from Health Sciences
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