Kayla Aziz
MassageLuXe | FaceLuXe
Hollywood
4
years of professional experience
Knowledgeable customer service specialist with solid background in retail operations, fast-paced environments and positive customer interactions. Highly collaborative, adaptable team member and strong communication skills.
Work History
Front Desk Receptionist
5 Months- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Served as an integral part of the office support system, consistently delivering high-quality results under pressure.
Cashier/Stocker/Sales Associate
2 Months- Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
- Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
- Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
Wellness Advisor/Front Desk Sales Associate
6 Months- Greeting clients while checking them in for daily classes
- Met monthly sales goals and promoted sales daily
- Working efficiently to complete daily tasks
Box Office Associate
1 Year 1 Month- Answering customers questions relating to seats, tickets, and events
- Processing orders over the phone and in person
- Filling and other office-related duties
After School Counselor
10 Months- Creates weekly lesson plans and created a safe environment
- Engaged students in activities and assisting students in development of self-esteem
Cashier/Sales Associate
1 Year 6 Months- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Replenished sale floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated POS terminals and cash drawer balancing.
- Worked closely with shift manager to solve problems and handle customer concerns.
Team Member
1 Year- Worked at different stations to provide optimal coverage and meet sales goals
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Instructed junior team members on protocols and procedures of each station to maximize contributions
Education
High School Diploma
Skills
Multitasking and organization
Adaptability and flexibility
Attention to detail
Data entry proficiency
Patience and composure
Customer satisfaction
Conflict resolution skills
Team leadership
Timeline
Front Desk Receptionist
MassageLuXe | FaceLuXe
12.2024 - 05.2025Read More
Cashier/Stocker/Sales Associate
Michael Kors
11.2024 - 01.2025Read More
Wellness Advisor/Front Desk Sales Associate
YogaSix
05.2024 - 11.2024Read More
Box Office Associate
Dania Improv
01.2023 - 02.2024Read More
After School Counselor
ASP (After School Program)
08.2022 - 06.2023Read More
Cashier/Sales Associate
Vans Off The Wall
01.2021 - 07.2022Read More
Team Member
Jamba Juice
12.2020 - 12.2021Read More
Florida Academy of Medical Aesthetics
Read More
McArthur High School
High School Diploma
Read More