Kayla Aziz
Hollywood
Summary
Knowledgeable customer service specialist with solid background in retail operations, fast-paced environments and positive customer interactions. Highly collaborative, adaptable team member and strong communication skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
MassageLuXe | FaceLuXe
12.2024 - 05.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Served as an integral part of the office support system, consistently delivering high-quality results under pressure.
Cashier/Stocker/Sales Associate
Michael Kors
11.2024 - 01.2025
- Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
- Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
- Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
Wellness Advisor/Front Desk Sales Associate
YogaSix
05.2024 - 11.2024
- Greeting clients while checking them in for daily classes
- Met monthly sales goals and promoted sales daily
- Working efficiently to complete daily tasks
Box Office Associate
Dania Improv
01.2023 - 02.2024
- Answering customers questions relating to seats, tickets, and events
- Processing orders over the phone and in person
- Filling and other office-related duties
After School Counselor
ASP (After School Program)
08.2022 - 06.2023
- Creates weekly lesson plans and created a safe environment
- Engaged students in activities and assisting students in development of self-esteem
Cashier/Sales Associate
Vans Off The Wall
01.2021 - 07.2022
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Replenished sale floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated POS terminals and cash drawer balancing.
- Worked closely with shift manager to solve problems and handle customer concerns.
Team Member
Jamba Juice
12.2020 - 12.2021
- Worked at different stations to provide optimal coverage and meet sales goals
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Instructed junior team members on protocols and procedures of each station to maximize contributions
Education
High School Diploma -
McArthur High School
Florida Academy of Medical Aesthetics
09-2026
Skills
- Multitasking and organization
- Adaptability and flexibility
- Attention to detail
- Data entry proficiency
- Patience and composure
- Customer satisfaction
- Conflict resolution skills
- Team leadership
Timeline
Front Desk Receptionist
MassageLuXe | FaceLuXe
12.2024 - 05.2025
Cashier/Stocker/Sales Associate
Michael Kors
11.2024 - 01.2025
Wellness Advisor/Front Desk Sales Associate
YogaSix
05.2024 - 11.2024
Box Office Associate
Dania Improv
01.2023 - 02.2024
After School Counselor
ASP (After School Program)
08.2022 - 06.2023
Cashier/Sales Associate
Vans Off The Wall
01.2021 - 07.2022
Team Member
Jamba Juice
12.2020 - 12.2021
Florida Academy of Medical Aesthetics
High School Diploma -
McArthur High School
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