Kayla Baker
Sun Prairie,WI
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Overview
2
2
years of professional experience
Work History
Sales Associate
Torrid Clothing Store
Madison, WI
03.2021 - 07.2021
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Processed product returns and assisted customers with other selections.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Recommended accessories and complementary purchases to boost revenue.
- Answered customer questions about sizing, accessories and merchandise care.
Sales Associate
Barnes & Noble
Madison, WI
12.2020 - 02.2021
- Engaged with customers to build rapport and loyalty.
- Processed product returns and assisted customers with other selections.
- Recommended accessories and complementary purchases to boost revenue.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Sales Associate
JOANN Fabrics And Crafts
Madison, WI
11.2019 - 12.2020
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Processed product returns and assisted customers with other selections.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Shabazz City High School, Madison, WI, US
Madison, WI05.2019
Skills
- Stockroom Upkeep
- Store Opening and Closing
- POS System Operations
- Verbal and Written Communication
- Sales Expertise
- Teamwork and Collaboration
- Time Management
- Customer Service
- Upselling Techniques
- Cash Handling
- Product Recommendations
- Order Processing
- Sales Goal Attainment
- Folding Clothes
- Checking Inventories
- Speaking Clearly
- Returns and Refunds
- Quotas and Goals
Timeline
Sales Associate
Torrid Clothing Store
03.2021 - 07.2021
Sales Associate
Barnes & Noble
12.2020 - 02.2021
Sales Associate
JOANN Fabrics And Crafts
11.2019 - 12.2020
High School Diploma -
Shabazz City High School, Madison, WI, US
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