Kayla Bastian
Pleasant Valley,NY
Summary
-Reliable Patient Coordinator & Physical Therapy Aid that provides superior support for patients in need of scheduling appointments, information regarding insurance coverage, required documents, and help with exercises.
-Patient Coordinator / Aid focused on care planning, case management, and helping others reach their health related goals.
-Hardworking and passionate Access Physical Therapy team member interested in furthering their education as a DPT.
Overview
1
1
year of professional experience
Work History
Patient Coordinator & Aid
Access Physical Therapy & Wellness - Ny
06.2023 - Current
- Explain upcoming treatment preparation, instructions, and other facts to patients.
- Maintain confidentiality of patient data and condition to safeguard health information.
- Uphold confidentiality requirements and regulatory compliance guidelines.
- Main form of contact for patients, doctors, and hospital staff. Communicate with patients, caregivers and family members to relay diagnoses and treatment options.
- Organize patient records and database to facilitate information storage and retrieval.
- Schedule appointments for patients to meet treatment requirements.
- Work with patients by walking them through their exercises and provide heat & ice when needed.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
Education
Bachelor of Arts - Health Science
Siena College
Loudonville, NY05.2023
Skills
- Organizational Skills
- Healthcare Industry Knowledge
- Interpersonal Skills
- Teamwork and Collaboration
- Professionalism
- Empathy and Compassion
- Multitasking Abilities
- Active Listening
- Critical Thinking
- Medical Terminology
Timeline
Patient Coordinator & Aid
Access Physical Therapy & Wellness - Ny
06.2023 - Current
Bachelor of Arts - Health Science
Siena College
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