Kayla Bonebrake

Lead the broking operations for the Central region, overseeing a diverse portfolio of commercial lines insurance placements across industries, including but not limited to, construction, healthcare, transportation, manufacturing, and professional services.

Develop and maintain strategic relationships with insurers, underwriters, and key market stakeholders to ensure competitive pricing and coverage options for clients.

Spearhead complex negotiations to secure insurance solutions, tailored to clients needs, while managing risk exposure, and regulatory compliance.

Mentor and manage a team of broking professionals, providing training, career development, and performance management to drive high standards of client service and operational efficiency.

Collaborate with the claims, legal, and risk management teams to ensure seamless client support throughout the insurance lifecycle.

Regularly engage with senior leadership and external partners to align broking strategies with market trends and corporate goals.

Lead insurance placements for complex commercial accounts across multiple industries.

Act as a liaison between brokers and underwriters to negotiate competitive terms, conditions, and pricing, ensuring comprehensive coverage for clients.

Conduct in-depth market research and risk assessments to identify optimal insurance markets and solutions tailored to client needs.

Collaborate closely with brokers and account managers to design and implement risk transfer strategies, achieving successful placements.

Ensure all placements comply with industry regulations and internal quality standards, maintaining a focus on accuracy, timeliness, and client satisfaction,

Regular engagement with senior leadership to provide insights on market capacity, emerging risks, and placement performance.

Manage a diverse portfolio of commercial accounts, including mid-sized to large corporations across industries such as manufacturing, construction, real estate, and retail.

Serve as the primary point of contact for clients, handling inquiries, addressing coverage needs, and delivering tailored risk management solutions to meet their business objectives.

Lead the renewal process by conducting risk assessments, preparing submissions, and negotiating with underwriters to secure the most competitive pricing and coverage options.

Develop comprehensive insurance programs, including property, casualty, and workers compensation policies, ensuring alignment with clients' operational and financial goals.

Conduct regular coverage reviews with clients to identify gaps, recommend additional coverages, and ensure full protection against evolving risks.

Supporting account managers in managing a wide range of commercial accounts, focusing on policy renewals, client servicing, and claims coordination.

Prepared insurance proposals, gathered underwriting information, and processed policy changes and endorsements with attention to detail and accuracy.

Assisted in market research and risk analysis to recommend optimal insurance solutions, achieving client retention.

Managed day-to-day client communications, addressing coverage inquiries, billing issues, and certificate requests with prompt and professional service.

Supported the team in maintaining accurate records and updating client information in the management system.

Coordinated the placement process for small to medium-sized commercial accounts, focusing on property, casualty, and professional liability insurance.

Assisted with market submissions, compiling required documentation, and tracking placement status to ensure timely delivery of coverage options.

Maintained regular communication with underwriters and brokers to support smooth placement workflows.

Gained a reputation for quick turnaround times and accuracy meeting client and broker expectations.

Played a key role in market analysis, identifying competitive rates and coverage options for clients.