Kayla Bouvier
Flanders,NJ
Summary
Experienced Executive Administrator provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Executive Administrator to CEO
Level Up Music Productions
01.2024 - Current
- Enhanced office efficiency by developing and implementing new administrative processes, leading to a more effective workflow.
- Prepared agendas and minutes for senior-level meetings that prioritized discussion topics effectively addressing critical business issues.
- Maintained confidentiality by handling sensitive information with discretion and professionalism at all times.
- Tracked project deadlines and milestones, assisting the CEO in meeting critical objectives on time.
- Served as liaison between the CEO's office and other internal departments, facilitating clear communication channels throughout the organization.
Store Manager
Zumiez
07.2023 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
First Assistant Manager
Zumiez
08.2022 - 07.2023
- Lead additional managers and sales associates to run a great business
- Collaborated with the store manager to develop innovative marketing strategies that increased foot traffic and brand awareness.
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Established rapport with customers through personalized interactions that fostered loyalty while driving repeat business.
Second Assistant Manager
Zumiez
04.2022 - 08.2022
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
Video Assistant
Music Video
04.2022 - 04.2022
- Shared input and offered additional services in the making of a music video
- Contributed to a positive work environment by fostering teamwork and collaboration among colleagues.
Sales Associate
Zumiez
08.2020 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Volunteered Video Creator
Hillside Preschool
11.2020 - 01.2021
- Filmed, edited and offered creative input for virtual productions for multiple classes
- Coordinated with clients to ensure their vision was accurately represented in the final product.
Admissions Ambassador
Montclair State University Undergraduate Admissions
08.2019 - 01.2020
- Responsible for guiding groups of potential applicants throughout the university, hosting tours to provide an overview of campus resources and amenities.
- Built strong relationships with prospective students, addressing concerns and answering questions to facilitate informed decisions.
Playground Aid
Roxbury Recreation and Parks
07.2016 - 07.2019
- Trusted to watch over and care for young children during the day, supervising them as they take part in camp activities.
Digital Media Manager
United Presbyterian Church
09.2017 - 06.2019
- Create, produce, and direct videos pertaining to future fundraisers and events happening within the church.
- Managed video production projects from concept development through post-production editing for high-quality multimedia content delivery.
Crew Member
Roxbury High School - Every 15 Minutes
09.2018 - 04.2019
- Chosen to assist a small group to plan a community wide public service announcement about the effects of drinking and driving.
- Floated between departments to assess needs and manage small tasks as assigned.
- Collaborated closely with directors, producers, actors, and other crew members for a cohesive working environment on set.
Cast Member
Cinepolis
06.2018 - 03.2019
- Providing high level customer service throughout the day.
Education
Bachelor of Arts - Film And Television
Montclair State University
Montclair, NJ01.2024
High School Diploma -
Roxbury High School
Succasunna, NJ06.2019
Skills
- Experience with Adobe Elements Software and ProTools
- Strong storytelling, analytical, and creative writing skills
- Solid leadership skills
- Exceptional customer service and communication skills
- Passion for television, film and music industry
- Office Administration
- Executive Support
- Verbal Communication
- Staff Management
- Social media knowledge
- Creative problem solver
Timeline
Executive Administrator to CEO
Level Up Music Productions
01.2024 - Current
Store Manager
Zumiez
07.2023 - 01.2024
First Assistant Manager
Zumiez
08.2022 - 07.2023
Second Assistant Manager
Zumiez
04.2022 - 08.2022
Video Assistant
Music Video
04.2022 - 04.2022
Volunteered Video Creator
Hillside Preschool
11.2020 - 01.2021
Sales Associate
Zumiez
08.2020 - 04.2022
Admissions Ambassador
Montclair State University Undergraduate Admissions
08.2019 - 01.2020
Crew Member
Roxbury High School - Every 15 Minutes
09.2018 - 04.2019
Cast Member
Cinepolis
06.2018 - 03.2019
Digital Media Manager
United Presbyterian Church
09.2017 - 06.2019
Playground Aid
Roxbury Recreation and Parks
07.2016 - 07.2019
Bachelor of Arts - Film And Television
Montclair State University
High School Diploma -
Roxbury High School
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