Kayla Broske
Duluth Trading
Oberlin,OH
6
years of professional experience
Results-oriented professional with a strong background in retail operations. Known for adaptability and forward-thinking strategies, effectively leading teams to achieve exceptional customer satisfaction and business growth.
Work History
Assistant Manager
6 Years- Led team in daily operations, ensuring efficient workflow and exceptional customer experience.
- Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding new employees to maintain adequate staffing levels.
- Collaborated with senior leadership to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
High School Diploma
Skills
Team leadership
Decision-making
Workload management
Recruiting and interviewing
Customer experience and engagement
Merchandising
Forward thinking
Adaptable
Timeline
Assistant Manager
Duluth Trading
08.2020 - CurrentRead More
Crestview High School
High School Diploma
Read More