Kayla Burke
Wantagh,NY
Summary
Dedicated bridal professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Production and Design Assistant
Kelly Faetanini Bridal Designer
02.2023 - Current
- Managed clients and vendor accounts by creating invoices and purchase orders and organizing payments and deposits using Adobe.
- Fostered a positive and productive work environment by actively participating in team-building exercises and offering support to colleagues when needed.
- Managed multiple concurrent projects while maintaining attention to detail and meeting tight deadlines under pressure.
- Assisted in designing user-friendly website interfaces to improve user experience and increase site traffic.
- Handled communication with clients by answering telephone calls and responding to emails and official letters.
- Ordered samples from vendors to handle presentation creation activities.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
Bridal Consultant
Max Bridal NY
04.2021 - 05.2023
- Assisted with event planning initiatives such as bridal expos and fashion shows, showcasing the boutique''s unique offerings while attracting potential new clientele.
- Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
- Sold and fitted gowns for brides-to-be.
- Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
- Streamlined appointment scheduling processes, resulting in improved efficiency and higher customer satisfaction rates.
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Educated brides on proper gown care, fitting procedures, and alterations timelines to set realistic expectations and avoid last-minute stressors.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Bachelor of Science - Technical Design
Fashion Institute of Technology
New York, NY05.2023
Associate of Applied Science - Fashion Design
Nassau Community College
Garden City, NY05.2021
Skills
- Store operations
- Appointment Scheduling
- Fashion Knowledge
- Customer experience management
- Client consultation
- Inventory Management
- Social Media Marketing
- Vendor coordination
- Sewing knowledge
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Computer Skills
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Decision-Making
- Team Collaboration
- Reliability
- Customer Relationship Management
- Schedule Management
Timeline
Production and Design Assistant
Kelly Faetanini Bridal Designer
02.2023 - Current
Bridal Consultant
Max Bridal NY
04.2021 - 05.2023
Bachelor of Science - Technical Design
Fashion Institute of Technology
Associate of Applied Science - Fashion Design
Nassau Community College
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