KAYLA BUTLER
Brooklyn
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn more about customer service skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Brooklyn
05.2024 - Current
- Adhered to post orders while maintaining a visible presence around the property.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Responded to alarms and conducted investigations as required.
- Sign visitors in and out of residential buildings.
Cashier
Bath & Body Works
Brooklyn
03.2023 - 05.2024
- Operated cash register or POS system to receive payment by cash, check and credit card and provided change.
- Answered customer questions and provided store information.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Team Member
Lukes Lobster
Brooklyn
05.2022 - 03.2023
- Greet Customers With Menus & Uplifting Spirits, Create A Great Customer Service Experience.
- Prep & Prepare Lobster Rolls.
- Arrange Patio Set Up For Dine In Options.
- Prepare & Packed Food For Delivery Orders.
- Fully Detailed and Sanitized Kitchen Accordingly.
Server
Applebees Bar & Grill
Brooklyn
10.2020 - 05.2021
- Host & Server, Greet Customers at the Door.
- Prepared & Sanitized Tables For Guests To Feel Welcomed & Comfortable.
- Provided And Assist Guests To Tables Promptly.
- Service Guests With Food, Beverages, & Requests In A Respectful & Timely Manner.
- Assisted Coworkers as Requested.
- Provided Customer Services Needs.
- Packed and Distributed Restaurant Goods for Ride Share Deliveries.
Sales Associate
Primark
Brooklyn
01.2020 - 03.2020
- Greeting Customers With A Positive And Helpful Attitude.
- Assist Customers With Questions & Clothing Options.
- Suggesting Items If Help Is Needed.
- Giving Information On Products As Asked.
- Engaging With Customers In A Respectful And Timely Manner.
Education
Training Certificate - Security
Guardian Group Services
Brooklyn, NY09.2023
Regents Diploma -
Brooklyn Preparatory High School
Brooklyn, NY06.2020
Skills
- Excellent Customer Service
- Ability To Work Under Pressure
- Adapting Swiftly & Efficiently
- Money handling
- Experience in leadership
- Reliable & trustworthy
- Active listening
- Surveillance operations
- Conflict resolution
- Effective communication
Timeline
Security Officer
Allied Universal Security Services
05.2024 - Current
Cashier
Bath & Body Works
03.2023 - 05.2024
Team Member
Lukes Lobster
05.2022 - 03.2023
Server
Applebees Bar & Grill
10.2020 - 05.2021
Sales Associate
Primark
01.2020 - 03.2020
Training Certificate - Security
Guardian Group Services
Regents Diploma -
Brooklyn Preparatory High School