Kayla Caraballo
New York
Summary
Dedicated Administrative Assistant known for exceptional verbal communication and organizational skills. Experienced in assisting with office operations and ensuring confidentiality, ready to support team collaboration and enhance overall efficiency.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Nyu Langone
New York, NY
11.2024 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Assisted in maintaining accurate records and filing systems for improved data retrieval.
- Processed incoming communications, prioritizing responses to enhance team productivity.
- Trained new staff on office protocols and systems, fostering a knowledgeable work environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
Medical Receptionist
Wildcard Spine and Sport
Whitestone, NY
04.2021 - 04.2023
- Managed patient scheduling to optimize clinic flow and minimize wait times.
- Coordinated insurance verification processes, ensuring accurate patient billing and coverage information.
- Assisted patients with documentation, enhancing their experience and facilitating smooth check-in procedures.
- Utilized electronic health record systems to maintain accurate patient data and streamline communication.
Education
Bachelors - Health Science
Long Island University Brooklyn
Brooklyn, NY01-2023
Associates Degree - Marketing And Communications
Fashion Institute of Technology
New York (City), NY08-2020
Skills
- Strong work ethic
- Exceptional customer service
- Scheduling and calendar management
- Verbal communication
- Microsoft office
- Document scanning
- Confidentiality handling
- Organizational skills
- Data entry
- Team support
Timeline
Administrative Assistant
Nyu Langone
11.2024 - Current
Medical Receptionist
Wildcard Spine and Sport
04.2021 - 04.2023
Bachelors - Health Science
Long Island University Brooklyn
Associates Degree - Marketing And Communications
Fashion Institute of Technology