Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Clemencich

Piscataway,NJ

Summary

Energetic bartender and server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Deccan Spice
Edison, NJ
03.2023 - 02.2024
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Provided excellent customer service to ensure satisfaction.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Server

Mulberry Street Restaurant, Woodbridge Nj
Woodbridge, NJ
10.2022 - 02.2023
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Informed customers of daily specials and signature menu items.
  • Presented menus and answered questions regarding items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Set up tables in between patrons to reduce wait times.
  • Followed health safety guidelines when preparing and serving food products.

Bartender

Samudra Restaurant
Franklin Park, NJ
06.2021 - 09.2022
  • Attended regular training sessions to stay updated on new products or trends.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Performed opening and closing duties including restocking supplies before depletion.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Effectively multitasked within fast-paced environment.
  • Managed the bar area, designed cocktails and the menu, handled inventory, and maintained customer relationships.
  • Operated cash register and POS system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Facilitated training sessions for new employees after developing experience behind the bar.

Education

High School Diploma -

Piscataway High School
Piscataway, NJ
06-2019

Skills

  • Exceptional customer service
  • Safe food handling
  • Sales expertise
  • Mixology
  • Positive and professional
  • Responsible alcohol service
  • Professional appearance
  • Hospitality service expertise
  • Point of sale operations
  • Health codes compliance
  • Bar restocking

Timeline

Server

Deccan Spice
03.2023 - 02.2024

Server

Mulberry Street Restaurant, Woodbridge Nj
10.2022 - 02.2023

Bartender

Samudra Restaurant
06.2021 - 09.2022

High School Diploma -

Piscataway High School

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Kayla Clemencich