Kayla Coan
Minneola,FL
Summary
With a proven track record in dental administration, I excel in delivering exceptional customer service and adeptly managing dental office operations. My expertise in Dentrix software and problem-solving skills have significantly enhanced office efficiency. Known for my empathetic nature and professional communication, I thrive in fast-paced environments, consistently achieving positive outcomes.
Overview
6
6
years of professional experience
Work History
Business Assistant
Heartland Dental
Clermont, FL
08.2024 - Current
Schedule/change appointments, verify insurance, post insurance/patient payments, treatment planning, answer phones, billing/account auditing, *Dentrix software, email, light cleaning/stocking.
Administrative Assistant
Dr. James Oshetski, DMD
Brunswick, ME
01.2024 - 06.2024
Schedule/change appointments, verify insurance, post insurance/patient payments, treatment planning, answer phones, billing/account auditing, *Dentrix software, email, light cleaning/stocking.
Caregiver - Adult With Autism
Jennifer McConnell
Winthrop, ME
08.2021 - 12.2023
Transportation, assistance with cooking & hobbies, teaching time management & organization, mental stress management with daily exercises, cleaning, appropriate discipline.
Scheduling Coordinator
Gentle Family Dentistry
Augusta, ME
06.2019 - 08.2021
Schedule/change appointments, verify insurance, post insurance/patient payments, treatment planning, answer phones, billing/account auditing, *Dentrix software, email, light cleaning/stocking.
Education
Some College - General Studies
Lake Sumter State College
ClermontHigh School Diploma - General Studies
Nordonia High School
Macedonia, OH05.2014
Skills
- Excellent customer service
- Professional written and verbal communication
- Problem solving & troubleshooting
- Fast-paced worker
- Empathetic/people-person
- Self-soother & optimist
Timeline
Business Assistant
Heartland Dental
08.2024 - Current
Administrative Assistant
Dr. James Oshetski, DMD
01.2024 - 06.2024
Caregiver - Adult With Autism
Jennifer McConnell
08.2021 - 12.2023
Scheduling Coordinator
Gentle Family Dentistry
06.2019 - 08.2021
Some College - General Studies
Lake Sumter State College
High School Diploma - General Studies
Nordonia High School