Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Server
Waffle House
08.2019 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
PCA
Family Care Group
01.2017 - 12.2019
Improved patient well-being by providing compassionate and attentive personal care.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.