Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Cromedy

York,PA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Compassionate Personal Care Assistant with experience in assisting individuals with daily living activities, health care tasks, and providing emotional support. Strengths include effective communication, problem-solving abilities, and a strong sense of empathy. Significant impact made in previous roles by enhancing patient comfort, dignity, and quality of life through dedicated service and personalized care.

Overview

7
7
years of professional experience
2004
2004
years of post-secondary education

Work History

Server

Yorktowne hotel
York, PA
10.2021 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted guests with menu selections and answered questions about dishes.
  • Maintained cleanliness of tables and dining areas throughout shifts.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Greeted guests and provided menus.
  • Stayed informed about daily specials, new menu items, promotions.
  • Stocked service areas with supplies during slow periods.

PCA Personal care assistant

Pleasant Acres Nursing And Rehabilitation Center
York, PA
01.2019 - 10.2021
  • Assisted patients with daily living activities and personal care needs.
  • Monitored patient conditions and reported changes to healthcare team.
  • Maintained cleanliness and organization of patient living areas.
  • Gave reminders about hygiene practices like brushing teeth or combing hair.
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
  • Transported clients from one location to another in an efficient manner.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Turned and repositioned bedridden patients to prevent bedsores.

Education

Central High School
York, PA

Skills

  • Customer service
  • POS operation
  • Menu knowledge
  • Food safety
  • Cash handling
  • Food running
  • Table setting
  • Hospitality service expertise
  • Point of sale (POS) system operations
  • Menu item recommendation
  • Personal care assistance
  • Hygiene management
  • Adaptable under pressure
  • Direct patient care
  • Grooming assistance
  • Dressing assistance
  • Feeding support

Timeline

Server

Yorktowne hotel
10.2021 - Current

PCA Personal care assistant

Pleasant Acres Nursing And Rehabilitation Center
01.2019 - 10.2021

Central High School
Kayla Cromedy