Dedicated and a strong background in customer service and team collaboration. Skilled in effective multitasking and performance improvement, committed to enhancing guest experiences and managing expectations.
Overview
2
2
years of professional experience
Work History
Hostess
Wisdom Diner
Bordentown, New Jersey
09.2024 - Current
Greeted and seated guests promptly to enhance customer experience.
Communicated wait times clearly to manage guest expectations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Assisted servers in bussing tables when needed during busy periods.
Handled cash payments and reconciled daily transactions accurately.
Busser
Diamonds
Yardville, NJ
01.2024 - 04.2024
Maintained cleanliness of dining area and ensured proper table settings.
Assisted servers by delivering food and beverages to customers promptly.
Removed dirty dishes and utensils from tables efficiently during service.
Set up dining room before opening, including arranging tables and chairs.
Maintained a friendly attitude towards customers at all times.