Kayla Demaio
Mangonia Park,FL
Overview
5
5
years of professional experience
Work History
Shift Lead
Walgreens
West Palm Beach, Florida
09.2023 - Current
- Guided newcomers through initial training phase
- Observed workforce output and delivered improvement suggestions
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Monitored and maintained equipment to ensure operational efficiency.
Deli Clerk
Publix
West Palm Beach, Florida
04.2023 - Current
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Teacher
O2B Kids
09.2022 - 04.2023
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
Server
IHOP
02.2022 - 09.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
Training Supervisor
Smoke City Bbq
West Palm Beach, Florida
08.2019 - 04.2022
- Provided guidance and support to staff in the areas of customer service, sales, and marketing.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Education
High School Diploma -
John I Leonard High School
Greenacres City, FL06-2021
Skills
- Training and mentoring
- Sales Promotion
- Schedule Coordination
- Complaint Handling
- Payment management
- Customer Engagement
- Team training and development
Timeline
Shift Lead
Walgreens
09.2023 - Current
Deli Clerk
Publix
04.2023 - Current
Teacher
O2B Kids
09.2022 - 04.2023
Server
IHOP
02.2022 - 09.2022
Training Supervisor
Smoke City Bbq
08.2019 - 04.2022
High School Diploma -
John I Leonard High School