Dedicated and results-driven professional with a strong commitment to customer service, consistently exceeding performance goals and enhancing operational efficiency. Proven ability to lead teams effectively and resolve conflicts under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sort Associate/ FC
Amazon
10.2019 - Current
Collaborated with a team of 20+ to ensure accurate sorting; reduced audits discrepancies by 15% through effective training and support.
Resolved operational challenges, enhancing efficiency by effectively managing package delays and incorrect sorting.
Engaged with management to audit containers and ensure compliance with quality standards.
Pandora sales associate
Pandora
Houston
02.2017 - 09.2019
Assisted customers in selecting jewelry and accessories to meet their preferences.
Maintained product displays to ensure an appealing shopping environment.
Processed sales transactions accurately using point-of-sale systems.
FC Associate L1- Sort/Fluid/Learning Ambassador at Amazon Fulfillment Center ABQ2FC Associate L1- Sort/Fluid/Learning Ambassador at Amazon Fulfillment Center ABQ2