Kayla Dewitt
Arlington,TX
Summary
Motivated and enthusiastic job seeker pursuing a full-time position with a company dedicated to fostering professional growth. Recognized for an outgoing nature and strong teamwork abilities, I offer valuable experience in customer service and hospitality. With a positive attitude and a passion for delivering exceptional service, I am prepared to contribute to the success of your organization.
Overview
12
12
years of professional experience
Work History
Barista
Great Wolf Lodge
Grapevine, TX
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
EVS Housekeeper
Texas Health Resources Arlington Memorial Hospital
Arlington, TX
06.2023 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Housekeeper
Childcare Associates
Fort Worth, TX
01.2023 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other staff in the kitchen to help make sure the kids are fed.
- Vacuumed rugs and carpeted areas in offices and classrooms
Housekeeping
The Cosmopolitan of Las Vegas
Las Vegas, NV
05.2019 - 12.2022
- Taking care of customers rooms to ensure their stay is pleasant each day
- Deep cleaning & sanitizing bathroom areas to standard
- Replacing linens as needed
- Vacuum and tidy rooms
Cashier
Albertsons
07.2016 - 05.2018
- Cashier
- Valid Health Card
Sales
Francesca's Collections
Las Vegas, NV
01.2015 - 06.2015
- I was a salesclerk helping to wardrobe customers, assist in the fitting rooms, cashiering, store recovery, stocking, and cleaning
Courtesy Clerk
Albertsons
Las Vegas, NV
03.2013 - 04.2014
- I was first a courtesy clerk and soon promoted to Floral
- I also enjoyed helping in other departments to learn new things
Education
Bonanza High School
Skills
- Commission sales
- Customer service
- Cashier experience
- Hotel housekeeping
- Private housekeeping
- Hospital housekeeping
References
- Dona Nelson, 406-799-0574
- Lorena Talas, 702-265-0648
- Loretta Torres-Arreola, 702-807-1997
- Darlene Stitch, 702-557-0797
- Donay Cherry, 702-738-9833
Timeline
Barista
Great Wolf Lodge
06.2024 - Current
EVS Housekeeper
Texas Health Resources Arlington Memorial Hospital
06.2023 - Current
Housekeeper
Childcare Associates
01.2023 - 06.2023
Housekeeping
The Cosmopolitan of Las Vegas
05.2019 - 12.2022
Cashier
Albertsons
07.2016 - 05.2018
Sales
Francesca's Collections
01.2015 - 06.2015
Courtesy Clerk
Albertsons
03.2013 - 04.2014
Bonanza High School