Kayla Dewitt
Florence,SC
Summary
Led initiatives to enhance team productivity and project outcomes. Fostered a culture of dedication and accountability among team members. Championed efforts to exceed performance expectations and deliver high-quality results.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hobby Lobby
Florence, SC
06.2025 - 12.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure appealing store presentation.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Conducted inventory checks regularly to minimize stock discrepancies and ensure product availability.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective problem-solving skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cashier
Five Below
Florence, Sc
11.2024 - 02.2025
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Server/Waiter/Cashier
Florence crab house
Florence, US
03.2023 - 08.2024
- I dealt with different people with different attitudes and took orders
- I remained friendly in situations even when I felt like I was overwhelmed
- I overcame stressful changes
- I am able to get along with my coworkers and make the atmosphere comfortable
- I can multitask taking orders, cashing out payments, and serving their food to them
- I am able to communicate with my manager if I am not able to handle certain situations
- I know how to remain calm when a customer is being inappropriate or rude
- I am able to answer many questions about the menu and access what they may need
- I am able to keep my area organized and neat
- Monitored dining room for cleanliness and proper set-up at all times.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
Server/Waiter/Cashier
JULIA BELLE
Florence, US
09.2022 - 03.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
- Answered 10 calls per shift to assist with customer questions and concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cleaning Crew Member
PepsiCo
Florence, US
07.2021 - 08.2022
- Swept and mopped floors in public areas.
- Vacuumed carpets, furniture, and upholstery.
- Cleaned windows, door frames, and sills.
- Dusted furniture, fixtures, and other surfaces.
- Emptied trash cans and replaced liners.
- Stocked restrooms with paper products and soap dispensers.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Maintained janitorial closets in a clean, organized manner.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Transported waste to designated disposal sites according to safety protocols.
- Responded quickly to spills or accidents using appropriate cleaning materials.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept, mopped and sanitized wooden and tile floors.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Reduced cleaning time significantly while maintaining company quality standards.
- Labeled and properly stored chemicals, equipment and cleaning products.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Sanitized frequented areas and equipment using approved supplies.
- Collected trash from floors within hallways, bathrooms and work areas.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Restocked supplies, replacing toiletries, liners and soaps.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Transported trash and hazardous waste to appropriate disposal area.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Replenished supply of hand soap, paper towels and other consumables.
- Performed daily dusting, leather and wood surface polishing and wall washing.
Education
High School Diploma -
Skills
- Active Listening
- Dependable and Responsible
- Friendly, Positive Attitude
- Problem-Solving
- Task Prioritization
- Relationship Building
- Organizational Skills
- Customer Service
CUST
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Associate
Hobby Lobby
06.2025 - 12.2025
Cashier
Five Below
11.2024 - 02.2025
Server/Waiter/Cashier
Florence crab house
03.2023 - 08.2024
Server/Waiter/Cashier
JULIA BELLE
09.2022 - 03.2023
Cleaning Crew Member
PepsiCo
07.2021 - 08.2022