Kayla Dunaway
Newbern,TN
Summary
Experienced with operating complex machinery and maintaining production efficiency. Utilizes technical expertise to troubleshoot and resolve equipment issues swiftly. Knowledge of safety protocols ensures secure and productive work environment.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
12
12
years of professional experience
Work History
District Manager
Level Up Financial Group
02.2026 - Current
- Managed recruitment and development of district personnel, fostering a high-performance culture within branches.
- Helping families make and save money.
- Helping families from anything from life insurance, to savings, to retirement.
Packout Operator
MacLean Power Systems
Trenton, TN
07.2024 - 04.2025
- Operated machinery to produce high-quality power distribution products.
- Monitored production processes to ensure compliance with safety standards.
- Adhered to safety protocols while handling materials and operating tools.
- Participated in training sessions to develop skills in machine operation and safety practices.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Assembly Line Worker
Srg Global
Newbern, TN
02.2022 - 06.2024
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality checks on finished products to maintain high standards.
- Collaborated with team members to troubleshoot and resolve production issues.
- Trained new employees on assembly techniques and safety protocols.
- Maintained cleanliness and organization of work area for safety compliance.
Front Desk Clerk
Paul's Cleaners
Dyersburg, TN
11.2020 - 01.2022
- Managed front desk operations to ensure efficient customer service and organized workflow.
- Processed customer transactions accurately, maintaining attention to detail in cash handling.
- Assisted customers with inquiries, providing information about services and pricing options.
- Coordinated scheduling for pick-up and drop-off of garments, optimizing time management.
Office Manager
Family Check Advance
Dyersburg, TN
01.2018 - 11.2020
- Managed office operations, ensuring efficient workflow and resource allocation.
- Developed and implemented office policies to enhance productivity and compliance.
- Maintained records and documentation, ensuring accuracy and accessibility of information.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Office Assistant
Cash Saver Grocery Store
Dyersburg, TN
02.2016 - 01.2020
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted in customer service by addressing inquiries and resolving issues promptly.
- Maintained organized filing systems to streamline administrative processes and enhance efficiency.
- Coordinated schedules for store staff, optimizing coverage during peak hours and events.
Picker/Line Worker
Parragon Distribution
Milan, TN
02.2016 - 02.2017
- Operated material handling equipment to efficiently pick and transport products throughout warehouse.
- Ensured accurate order fulfillment by verifying picks against packing lists.
- Trained new staff on safety protocols and picking procedures, enhancing team performance.
- Implemented inventory tracking systems to improve accuracy and reduce discrepancies.
Carhop
Sonic Drive-In
Newbern, TN
08.2014 - 01.2016
- Delivered exceptional customer service while taking and delivering orders efficiently.
- Prepared and served food items in compliance with health and safety regulations.
- Maintained cleanliness of service area to enhance customer experience.
- Coordinated with kitchen staff to ensure timely order fulfillment during peak hours.
Education
High School Diploma -
Dyer County High School
Newbern, TNSkills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Equipment operation
- Safety compliance
- Customer service
- Picking and packing
Timeline
District Manager
Level Up Financial Group
02.2026 - Current
Packout Operator
MacLean Power Systems
07.2024 - 04.2025
Assembly Line Worker
Srg Global
02.2022 - 06.2024
Front Desk Clerk
Paul's Cleaners
11.2020 - 01.2022
Office Manager
Family Check Advance
01.2018 - 11.2020
Office Assistant
Cash Saver Grocery Store
02.2016 - 01.2020
Picker/Line Worker
Parragon Distribution
02.2016 - 02.2017
Carhop
Sonic Drive-In
08.2014 - 01.2016
High School Diploma -
Dyer County High School